Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

PRISCILLA CANTU

Tucson,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Patient Registration Representative

Holy Cross Hospital
02.2022 - Current
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
  • Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Facilitated positive patient experiences by offering compassionate service, anticipating needs, and providing assistance throughout the registration process.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.

Front Desk Receptionist

Integrated Medical Services
05.2020 - 02.2021
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

CARE GIVER

SELF
07.2019 - 02.2020
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.

SUPPORT BILLING SPECIALIST

PHI Air Medical
03.2015 - 04.2019
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Responded to customer concerns and questions on daily basis.

Education

GED -

Chicanos Por La Causa
Phoenix, AZ
06.1993

Skills

  • Insurance Verification
  • Patient confidentiality
  • HIPAA Compliance
  • Customer Service
  • Cash Handling
  • Multitasking Abilities
  • Active Listening
  • Payment Collection

Languages

Spanish
Native or Bilingual

Timeline

Patient Registration Representative

Holy Cross Hospital
02.2022 - Current

Front Desk Receptionist

Integrated Medical Services
05.2020 - 02.2021

CARE GIVER

SELF
07.2019 - 02.2020

SUPPORT BILLING SPECIALIST

PHI Air Medical
03.2015 - 04.2019

GED -

Chicanos Por La Causa
PRISCILLA CANTU