To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Patient Registration Representative
Holy Cross Hospital
02.2022 - Current
Verified insurance coverage to confirm patient coverage for necessary medical services.
Imaged and scanned patient and registration documentation into electronic patient records.
Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
Facilitated positive patient experiences by offering compassionate service, anticipating needs, and providing assistance throughout the registration process.
Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
Front Desk Receptionist
Integrated Medical Services
05.2020 - 02.2021
Collected room deposits, fees, and payments.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
CARE GIVER
SELF
07.2019 - 02.2020
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Provided safe mobility support to help patients move around personal and public spaces.
SUPPORT BILLING SPECIALIST
PHI Air Medical
03.2015 - 04.2019
Researched and resolved billing discrepancies to enable accurate billing.
Strengthened client relationships through effective communication regarding billing issues and concerns.
Responded to customer concerns and questions on daily basis.