Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Priscilla Carbajal

El Paso,TX

Summary

Dynamic professional with extensive experience as a Wedding Officiant and Notary Public, skilled in customer service and critical thinking. Proven track record at H & R Block in maximizing client tax savings through meticulous preparation. Adept at problem resolution and enhancing client satisfaction, ensuring compliance and accuracy in all services provided.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Wedding Officiant

Self Employeed
06.2010 - Current
  • Coordinated with couples to create and personalize wedding ceremony scripts to be performed.
  • Perform the ceremony script and officiate the civil marriage.
  • Sign the wedding license and legalize the marriage.
  • Create fee schedule to reflect payment required for each ceremony based on time, distance, ect.
  • Handle and record all incoming payments for services provided.
  • Document business expenses for tax purposes.

Notary Public

Self Employed
12.2018 - 12.2023
  • Administered notarizations for various legal documents, ensuring compliance with state regulations.
  • Verified signers' identities and ensured understanding of document contents prior to signatures.
  • Maintained accurate records of all notarizations in accordance with legal requirements.


Tax Preparer

H & R Block Tax Services
12.2019 - 03.2021
  • Prepared and filed individual tax returns, ensuring compliance with federal and state regulations.
  • Analyzed financial documents to identify potential deductions and credits, maximizing client tax savings.
  • Reviewed client information for accuracy, reducing errors in tax filings and improving overall service quality.


Customer Service Representative

IVL
08.2014 - 12.2015
  • Resolved customer inquiries and issues through effective communication and problem-solving techniques.
  • Managed high-volume call queues while maintaining accuracy and ensuring customer satisfaction.
  • Collaborated to address customer needs and improve service delivery.

Assistant Store Manager

Treasures
09.2008 - 12.2009
  • Supervised daily store operations, ensuring adherence to company policies and procedures.
  • Trained and developed staff, enhancing team performance and customer service skills.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Education

Bachelor of Arts - Accounting

University of Phoenix
Tempe, AZ
01-2028

Skills

  • Customer service
  • Flexible and adaptable
  • Critical thinking
  • Decision-making
  • Problem resolution

Certification

  • Ordained Minister License - Current

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Tax Preparer

H & R Block Tax Services
12.2019 - 03.2021

Notary Public

Self Employed
12.2018 - 12.2023

Customer Service Representative

IVL
08.2014 - 12.2015

Wedding Officiant

Self Employeed
06.2010 - Current

Assistant Store Manager

Treasures
09.2008 - 12.2009

Bachelor of Arts - Accounting

University of Phoenix

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