Priscilla Carrasco
Miramar ,FL
Summary
Licensed esthetician with a strong foundation in healthcare and over eight years of experience in medical and administrative roles. Passionate about skincare, beauty treatments, and client wellness, I offer a unique blend of clinical knowledge and personalized care. Bilingual in English and Spanish, with a proven ability to build trusting relationships, and deliver exceptional service. Dedicated to helping clients look and feel their best through expert treatments, and compassionate attention.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr. Administrative Assistant
University of Miami Health System
Miami , FL
12.2023 - 12.2024
- Supported department and/or department leadership by completing daily clerical duties.
- Gathered and assessed intricate and/or sensitive information for the purpose of generating reports, charts, budgets, and various presentation materials.
- Efficiently handled non-routine, priority, and confidential inquiries from various sources by responding promptly with appropriate correspondence or messaging as requested by department leadership.
- Responsible for scheduling and facilitating meetings while accurately recording minutes.
- Provided prompt and accurate assistance during phone inquiries, ensuring caller satisfaction.
- Organized appointments and effectively managed calendars with timely updates.
- Made travel arrangements and reservations for department leadership and staff, as required.
- Demonstrated expertise in composing and typing various forms of correspondence, as well as developing spreadsheets and presentations.
- Welcomed visitors and offered assistance as needed.
- Organized and improved efficiency of the company's filing system.
- Maintains compliance with established University and unit-level policies, ensuring protection of valuable assets.
Office Coordinator
NuWave Woman's Health Dr. James Duerkes OB/GYN
Pembroke Pines, FL
07.2021 - 06.2023
- Provided leadership, direction, and operational oversight to ensure the accomplishment of medical group objectives and goals.
- Maintains an organized practice that runs smoothly on a daily basis, promoting a clinical environment focused on excellence.
- Determines priorities based on ongoing practice needs.
- Coordinated efforts with the Physician Billing Department to streamline the charge capture and point of service payment collection processes.
- Conduct analyses to assess the efficiency of practice processes, such as billing and collection practices, and suggest areas for enhancement.
- Addressed and resolved customer and staff issues promptly.
- Managed employee and provider schedules, including hospital call coverage.
- Worked closely with corporate Human Resources to streamline the onboarding process for new staff members and establish clear guidelines for evaluating employee performance and implementing necessary corrective actions.
- Maintained compliance with HIPAA and OSHA guidelines.
Office Coordinator
Dr. Sylvia Velarde OB/GYN
Pembroke Pines, FL
04.2019 - 08.2020
- Managed a team while maintaining office systems to facilitate smooth functioning of company operations
- Organized office operations and procedures, prepared payroll, controlled correspondence.
- Established guidelines for the retention, protection, retrieval, transfer, and disposal of records to maintain accurate documentation.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
- Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
- Completed benefits paperwork, processed employee incident reports and performed data entry tasks to maximize team productivity.
- Resolved customer complaints or answered customers' questions.
A/H Clinical Supervisor
Pediatric Associates
Miami Lakes, FL
12.2017 - 10.2018
- Assisted Clinical Manager in supervising clinical staff training and development.
- Contributed to creating and sustaining a positive work atmosphere under the guidance of the Clinical Manager.
- Supported Clinical Manager in enhancing office flow and work efficiency through monitoring and assistance.
- Assisted in delivering exceptional care and support to patients and families, working closely with the Clinical Manager.
- Spearheaded employee daily time swipes, overtime, and paid time off monitoring alongside Clinical Manager.
- Dedicated to attaining prescribed office budget objectives while developing expertise in utilizing dashboards.
- Ensured that all safety protocols were followed at all times in the facility.
- Participated in team meetings to discuss best practices for client care.
- Interviewed applicants and made recommendations for new hires.
Front Desk Receptionist/Medical Assistant
Ladies First OB/GYN Dr. Audry Castellanos
Pembroke Pines, FL
02.2015 - 12.2017
- Responsible for coordinating care and support for high-risk obstetrical patients, medical terminations, ectopic pregnancies, and any obstetrical patient requiring immediate care.
- Front office work including computer skills, electronic medical record (EMR), answering phones, filing, paperwork
- Collaborated with physicians, hospitals, and lab facilities to ensure quality patient care.
- Working with staff members in a high-paced and detail-oriented environment, seeing over 30 patients a day.
- Provided work in labs to include venipuncture, autoclaving, and scheduled diagnostic tests.
- Assisted physicians with in-office procedures such as IUD insertions and removals, colposcopies, cryo freezing, vulvar biopsies, etc.
- Examined and analyzed urine, rectal, and vaginal specimens for diagnostic and therapeutic purposes.
- Maintained patient exam rooms.
- Referred and scheduled patients for specialized testing, Cesarean deliveries, inductions, surgery, etc.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Education
Facial Specialist
Florida Academy Medical Aesthetician
Pembroke Pines, FL05-2025
Bachelor of Arts - Health Service Administration
Keiser University
Pembroke Pines, FL08.2021
Associate of Science - Medical Assisting
Keiser University
Pembroke Pines, FL12-2014
Skills
- Certified in dermaplaning, chemical peels, and nanoneedling
- Skilled in customized facials, full-body waxing, and facial waxing
- Certified in brow shaping, tinting, and lamination
- Strong foundation in patient care and customer service
- Proficient in electronic medical records (EMR) and appointment scheduling
- Knowledgeable in skincare product education and retail sales
- High motivation, detail orientation, and self-management
- Excellent communication skills and bilingual in English and Spanish
- CPR and First Aid certified, OSHA and HIPAA compliant
- Comfortable in fast-paced, high-pressure environments
- Highly organized, with strong leadership and problem-solving abilities
- Passionate about helping clients achieve healthy, glowing skin
Certification
- CPR & First Aid Certified, American Red Cross
- OSHA/HIPAA Certified
- Dermaplaning Certified
- Chemical Peel Certified
- Brow Shaping,Tinting, & Lamination Certified
References
References available upon request.
Education
Pembroke Pines, FL,Pembroke Pines, FL
Contact
MIRAMAR, FLORIDA 33027
Related Course Work
- Anatomy & Physiology
- Microbiology
- Pharmacology
- Patient Relations & Healthcare Insurance
- Medical Coding & Billing
- Record Keeping & Medical Office Management
- Life Span Development & Psychology
- Infection Control & Sanitation (OSHA/HIPAA Standards)
- Skin Analysis & Customized Facial Techniques
- Dermaplaning Procedures
- Chemical Peels & Exfoliation Methods
- Nanoneedling & Advanced Skin Therapies
- Brow Shaping, Tinting & Lamination Enhancement
- Product Knowledge & Retail Sales Strategies
Timeline
Sr. Administrative Assistant
University of Miami Health System
12.2023 - 12.2024
Office Coordinator
NuWave Woman's Health Dr. James Duerkes OB/GYN
07.2021 - 06.2023
Office Coordinator
Dr. Sylvia Velarde OB/GYN
04.2019 - 08.2020
A/H Clinical Supervisor
Pediatric Associates
12.2017 - 10.2018
Front Desk Receptionist/Medical Assistant
Ladies First OB/GYN Dr. Audry Castellanos
02.2015 - 12.2017
Facial Specialist
Florida Academy Medical Aesthetician
Bachelor of Arts - Health Service Administration
Keiser University
Associate of Science - Medical Assisting
Keiser University
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