Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Accomplishments
Work Preference
Software
Interests
Timeline
Receptionist
Priscilla Castillo

Priscilla Castillo

Miami,FL

Summary

Knowledgeable, resilient, and goal-oriented individual with a bubbly personality that fosters strong team dynamics and client relationships. Bilingual in English/Spanish with 8 years of hands-on experience in office management, employee training, administrative, and interpersonal skills. Experienced as a Territory Manager with a strong emphasis on building long-lasting relationships. Firm believer in team building and aspire to be a great mentor with positive influence in personal growth and development.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Territory Sales Account Manager

PGT Innovations
02.2023 - 06.2024
  • I have a proven track record in sales, having maintained and grown my sales territory, notably, I grew my territory by $2 million within a year.
  • Utilized Microsoft Excel for forecasting sales within the assigned territory.
  • Generated price quotes, established credit terms, and prepared sales contracts for obtained orders.
  • Fostered productive relationships with departments including Credit/Collections, Customer Service, Marketing, Service, and Transportation to oversee the complete customer journey from sales to installation.
  • Collaborated with Marketing to implement promotions and provide sales support to customers.
  • Regularly logged dealer sales calls in the VOR (Voice of the Rep) system to track progress and feedback effectively.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Administrative Coordinator

Impact Windows
12.2021 - 02.2023
  • Preparing communications such as emails, memos, and reports.
  • Scheduling field service calls, Inputting work orders and estimate requests
  • Managed over 100 accounts, processing permit paperwork, notice to owner documents and performing bookkeeping.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Sales Coordinator

Eco Window Systems
07.2021 - 12.2021
  • Consistently generated 10-20 sales leads per day by actively engaging with potential clients, following up on initial contacts, and maintaining strong relationships to secure future sales opportunities.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Creating customer, supplier, internal correspondence & preparing and reviewing daily/Monthly logs.
  • Drove new business opportunities by proactively engaging walk-in clients on the showroom floor.

Education

Associate of Arts - Business Administration and Management

Miami Dade College
Miami, FL
12.2020

Skills

  • Territory Management
  • Team Collaboration and Leadership
  • Rapport and relationship building
  • Multitasking and Organization
  • Customer Relationship Management
  • Proficient in CRM Software

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 5 staff members.

Work Preference

Work Type

Full Time

Important To Me

Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchPaid time offTeam Building / Company Retreats

Software

CRM

Paradigm

ClearQuote

Prefweb

Builder Trend

Interests

Technology & Innovation

Team Collaboration

Project Management

Timeline

Territory Sales Account Manager

PGT Innovations
02.2023 - 06.2024

Administrative Coordinator

Impact Windows
12.2021 - 02.2023

Sales Coordinator

Eco Window Systems
07.2021 - 12.2021

Associate of Arts - Business Administration and Management

Miami Dade College

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Priscilla Castillo