Priscilla Castillo
West Valley,UT
Summary
Dynamic professional with a proven track record at brocker logistic and Amazon, excelling in collaborative teamwork and performance improvement. Skilled in time management and innovative curriculum design, driving operational excellence and fostering a culture of continuous learning.
Overview
8
8
years of professional experience
Work History
Asociado De Almacén Xl
Amazon
03.2023 - 06.2023
- Designed and implemented innovative curriculum that meets industry standards and best practices.
- Guided junior faculty in professional development, enhancing teaching methodologies and instructional effectiveness.
- Executed research projects that enhanced academic publications and expanded knowledge within the field of study.
- Facilitated collaboration with colleagues on interdisciplinary initiatives to enhance program offerings.
Encargada De Ventanilla
JD Group
11.2018 - 03.2023
- Collaborated with cross-functional teams to streamline project workflows and enhance operational efficiency.
- Assisted in developing strategies for resource allocation and budget management within department initiatives.
- Supported senior managers in implementing process improvements to reduce turnaround times on key projects.
- Conducted research and analysis to identify industry trends, informing strategic decision-making processes.
- Facilitated training sessions for team members on new tools and systems to improve overall productivity.
- Provided strong leadership to enhance team productivity and morale.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Mentored junior staff members for skill development and career progression within the organization.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
Cajera
Saldos Para Todos
02.2015 - 11.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and maintained balanced registers daily.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- Collaborated with team members to enhance store organization and product displays.
- Contributed to a positive shopping environment through friendly interactions with customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
GED -
Cobach
Tijuana Baja California Skills
- Time management
- Lecturin
- Collaborative learning
- Work-life balance
- Meeting participation
- Performance improvement
- Community engagement
- Goals and performance
- Feedback provision
- Multitasking and organization
- Collaborative teamwork
- Motivation
Timeline
Asociado De Almacén Xl
Amazon
03.2023 - 06.2023
Encargada De Ventanilla
JD Group
11.2018 - 03.2023
Cajera
Saldos Para Todos
02.2015 - 11.2018
GED -
Cobach