Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priscilla Catanho

Las Cruces,NM

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Store Manager

AutoZone
02.2008 - 09.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reported issues to higher management with great detail.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Sales Associate/Cashier

Factory 2 You
01.2005 - 01.2007
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Server

La Rizza Pizza House
01.2001 - 01.2004
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Night Custodian

Long Beach Unified School District
01.1998 - 01.2001
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Kept building spaces premises clean inside and outside.
  • Reported damages and hazardous conditions to management for further action.
  • Reported vandalism or other damage to property to supervisor.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.

Education

GED -

Quintana Learning Center
Las Cruces, NM

Skills

  • Shift Scheduling
  • Supply Ordering
  • Store Merchandising
  • Retail Inventory Management
  • Team Development
  • Customer Service Management
  • POS Systems
  • Employee Training
  • Talent Recruitment
  • Delegating Work
  • Flexible Schedule
  • Inventory Management

Timeline

Store Manager

AutoZone
02.2008 - 09.2023

Sales Associate/Cashier

Factory 2 You
01.2005 - 01.2007

Server

La Rizza Pizza House
01.2001 - 01.2004

Night Custodian

Long Beach Unified School District
01.1998 - 01.2001

GED -

Quintana Learning Center

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Priscilla Catanho