Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Priscilla Cervera

Bermuda Dunes,CA

Summary

I’m a Highly organized and detail-oriented worker. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.

Also, a Hardworking employee with great customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Contract Administrator/Receptionist

DW Johnston Construction
Rancho Mirage, CA
08.2023 - Current
  • Administered contract change requests and resolutions.
  • Oversaw changes, and coordinated change orders and contract reviews.
  • Provided updates on the status of contract processes to upper management and other important personnel.
  • Serves visitors by greeting, welcoming, and directing them appropriately.
  • Notify company personnel of the visitor's arrival.
  • Inform visitors by answering or referring to inquiries.
  • Contribute to team effort by accomplishing related results, as needed.
  • Promptly answering phone calls.
  • Maintain office inventory.
  • Distribute the mail.
  • Enter misc. Invoices should be filed in the appropriate locations.
  • Receive and record Prelien notices.
  • Collect and file various releases.
  • Filing misc. documents
  • Verified accuracy of invoices and account balances.
  • Processed vendor invoices in a timely manner.
  • Maintained up-to-date knowledge of current industry regulations related to warranties.
  • Processed warranty paperwork for accurate documentation, reporting and filing.

Receptionist/Accounting Technician

Atria Senior Living
Palm Desert, CA
07.2021 - 07.2023
  • Provide excellent customer service with a helpful and friendly attitude
  • Updated 601 / 602 Forms for an Emergency or Evacuation
  • Upload Insurances, POA'S, Face Sheets, & etc.
  • Maintained my working space organized
  • Provide instructions and directions for residents and visitors
  • Great Multitasking skills
  • Schedule Transportation throughout the day
  • Corresponded with resident families through email, telephone or postal mail
  • Create and Print fax cover sheets, memos, correspondence, reports, and other documents when necessary
  • Billed residents correspondingly for monthly bills.
  • Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
  • Signed for incoming deliveries and notified employees of packages.
  • Ensured reception area was clean at all times and stocked with necessary supplies
  • Maintained accurate records of all incoming calls, messages, and visitors
  • Transmit information and documents to customers via computer and mail
  • Displayed pleasant and professional voice and demeanor, positively representing organization
  • Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.

Sales Associate

Silver Co
Indio, CA
01.2017 - 01.2022
  • Walked Sales Floor, proactively assisting customers with questions, concerns, and item purchases
  • Guided all customers on purchases based on interests, promotions, and other sales
  • Maintained up-to-date product knowledge on upcoming product releases
  • Performed general upkeep during store hours and after closing, including cleaning messes, organizing shelves, and restocking on low items
  • Maintained inventory records for restocking purposes.
  • Performed cleaning tasks, keeping store neat and organized.

Server /Hostess

SUSHI ON .
Indio, CA
06.2020 - 05.2021
  • Handled guest complaints positively and offered appreciation tokens to build customer loyalty
  • Led team of servers to consistently meet customer service and sales targets
  • Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes
  • Memorized weekly rotating specials and over one hundred items on the menu.

Education

College of The Desert
Palm Desert, CA

Skills

  • Data Entry
  • Payroll Preparation and Processing
  • Proactive and Self-Motivated
  • Microsoft Office
  • Accounting and Bookkeeping
  • Organized
  • Prioritization & Time Management
  • Software Knowledge
  • Strong Listening Talents

Certification

  • Basic First Aid
  • CPR

Languages

  • English-Fluent
  • Spanish-Fluent

References

  • Daniella Moreno (760) 238-8040 (Reference/Coworker) -Atria Senior Living
  • Nelly (951) 288-9527 (Silver Co. Manager)
  • Kerstin Castillo (760) 984-6881 (Front Desk Manager) - Atria Senior Living
  • Lilly Humphrey (760) 416-1144 (Office Manager) -D.W. Johnston Construction

Timeline

Contract Administrator/Receptionist

DW Johnston Construction
08.2023 - Current

Receptionist/Accounting Technician

Atria Senior Living
07.2021 - 07.2023

Server /Hostess

SUSHI ON .
06.2020 - 05.2021

Sales Associate

Silver Co
01.2017 - 01.2022

College of The Desert

Similar Profiles

CREATE PROFILE