Summary
Overview
Work History
Education
Skills
Languages
Websites
Certification
Timeline
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PRISCILLA CLINE

Torrance,CA

Summary

Well-rounded Worker committed to providing guests with genuine hospitality and delivering exceptional services in work area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Proficient in understanding desired customer requests.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Jette entertainment
Hermosa Beach, CA
10.2021 - Current
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Processed payments accurately and efficiently with POS system.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Resolved customer complaints in a professional manner.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Assisted in setting up the bar for service shift.
  • Provided drink suggestions to customers based on their preferences.
  • Stocked ice bins and coolers as needed throughout shift.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Cleansed glasses with sanitizing solution after each use.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Lead Bartender

Southbay Lounge Inc
Hermosa Beach, CA
09.2019 - Current
  • Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
  • Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Ensured compliance with all federal, state, local regulations and safety standards for alcoholic beverages.
  • Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
  • Created signature beverages to increase revenue and patron loyalty.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Resolved customer complaints promptly and professionally while adhering to company guidelines.
  • Developed drink menus using seasonal ingredients, new products or specialties of the house.
  • Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
  • Prepared mixed drinks according to standard recipes.
  • Reduced inventory losses and moved older products by creating new drink menu items.
  • Performed cashier duties such as accepting payments from customers and making change accurately.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Restocked beer and liquor regularly and after special events.
  • Inspected all equipment used in the bar area for proper operation prior to each shift.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Reinvented classic cocktails to complement new menu options.
  • Advertised, marketed and recommended drink options to guests.
  • Organized events such as happy hours or special promotions for holidays or sporting events.

Education

High School Diploma -

Trabuco Hills High School
Mission Viejo, CA
05-2005

Skills

  • Health Codes Compliance
  • Basic Accounting
  • Issue Resolution
  • Customer Satisfaction
  • Data Entry
  • Customer Service
  • Document Control
  • Problem-Solving Abilities
  • Customer Engagement
  • Computer Proficiency
  • Customer Correspondence
  • Order Fulfillment
  • Inbound and Outbound Calling
  • Stress Tolerance
  • Risk Management
  • Sales Expertise
  • Promotional Support
  • Quality Control
  • Account Management
  • High-Energy Attitude
  • Data Collection
  • Complaint Handling
  • Complaint Resolution
  • Shipping and Receiving Understanding

Languages

English
Professional

Certification

  • Bartending School Certified
  • California Alcohol Beverage Certified
  • Ultrasonic Cavitation Certified
  • Bloodborne Pathogen Certified

Timeline

Bartender

Jette entertainment
10.2021 - Current

Lead Bartender

Southbay Lounge Inc
09.2019 - Current

High School Diploma -

Trabuco Hills High School

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