Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priscilla Cobble

Brookland,AR

Summary

Thriving in fast-paced environments, I enhanced customer loyalty and satisfaction through exceptional service and effective problem-solving. Skilled in office management and customer relations, my enthusiasm and ability to multitask and build relationships has consistently improved operational efficiency and client retention.

Overview

23
23
years of professional experience

Work History

Territory Sales Manager

Black Sheep Egg Company
12.2024 - Current
  • Increased sales revenue by developing and implementing strategic territory plans.
  • Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
  • Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
  • Established strong relationships with key clients, boosting customer retention rates.
  • Provided exceptional support to existing customers, leading to increased repeat business and referrals.
  • Targeted prospects in other territories through careful research of competitor products, services, and trends.
  • Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
  • Drove team revenue totals by bringing in top sales numbers.
  • Established successful account relationships by building rapport and maintaining consistent communication.

Administrative Assistant

Rotorcraft Manufacturing
09.2024 - 12.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Office Manager's Assistant

Powell Feed & Milling Company
12.2019 - 08.2024
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Paraprofessional

Sloan Hendrix School
08.2011 - 12.2019
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Customer Service Representative

IBERIABANK
05.2002 - 08.2011
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.

Education

Diploma -

Black Rock
Black Rock, AR
05.2002

Skills

  • Thrive in fast paced enviroment
  • Excellent multi-tasking ability
  • Customer Service
  • Clear oral/written communication
  • Organizational Skills
  • Relationship Building
  • Customer Relations
  • Billing
  • Office Management
  • Scheduling and Planning
  • Relationship building
  • Client relationship management
  • Sales strategy development
  • Positive and upbeat
  • Account management
  • Rapport and relationship building

Timeline

Territory Sales Manager

Black Sheep Egg Company
12.2024 - Current

Administrative Assistant

Rotorcraft Manufacturing
09.2024 - 12.2024

Office Manager's Assistant

Powell Feed & Milling Company
12.2019 - 08.2024

Paraprofessional

Sloan Hendrix School
08.2011 - 12.2019

Customer Service Representative

IBERIABANK
05.2002 - 08.2011

Diploma -

Black Rock

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