Erick Lynch
Fort Lauderdale,FL
Summary
Highly motivated and dedicated professional with extensive experience in customer service, sales, and technical expertise. Proven track record of driving growth and ensuring customer satisfaction across diverse industries. References are available upon request.
Overview
11
11
years of professional experience
Work History
Marine Technician
Coastal Offshore Excellence
Fort Lauderdale, Florida
06.2024 - Current
- Conduct in-depth, face-to-face consultations with yacht and boat owners, diagnosing and resolving technical issues.
- Drive sales by recommending and implementing advanced marine technology upgrades, significantly enhancing vessel performance and value.
- Build and maintain strong customer relationships, ensuring high levels of satisfaction and loyalty.
- Promote and facilitate the sale of premium instruments, equipment, and technology upgrades, contributing to increased revenue.
- Certifications: ABYC Certified, NMEA Certified.
Music Instructor
Miami Tech Studio
Miami, Florida
01.2020 - 06.2024
- Provided private instruction to numerous students across various instruments, including piano, guitar, and voice.
- Developed customized lesson plans tailored to individual students' needs and goals.
- Promoted and facilitated the sale of musical instruments, method books, and specialty equipment, enhancing students' learning experiences.
- Helped students achieve significant progress, with many advancing to regional competitions and performances.
Supervisor
Starbucks
Weston, Florida
06.2015 - 06.2021
- Progressed rapidly from barista to supervisor, demonstrating exceptional leadership and sales capabilities.
- Led a team of 25 employees, consistently surpassing sales targets, and boosting revenue.
- Implemented innovative sales strategies that enhanced customer engagement, and increased sales volume.
- Trained and mentored new staff, emphasizing strong sales techniques, and customer service.
Education
Bachelor of Arts -
Florida International University
Miami, FL05-2024
Skills
- Technical sales
- Problem-solving
- Customer relationship management
- Customer engagement
- Excellent communication
- Analytical thinking
Timeline
Marine Technician
Coastal Offshore Excellence
06.2024 - Current
Music Instructor
Miami Tech Studio
01.2020 - 06.2024
Supervisor
Starbucks
06.2015 - 06.2021
Bachelor of Arts -
Florida International University