Priscilla Comans
Fort Worth,TX
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
3
3
years of professional experience
Work History
Store Manager
Pet Supermarket Inc.
10.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed and implemented successful staff incentive programs to motivate employees.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Assistant Store Manager
Pet Supermarket Inc.
07.2022 - 10.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Sales Associate
ASICS Outlet Store
01.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Bath And Body Works, Limited Brands
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Full Stack Developer Intern
Cognizant Technology Solutions, CTS
12.2020 - 05.2021
- Worked with senior developers and designers to implement using HTML, CSS, JavaScript and PHP.
- Developed, coded, modified and debugged application programs of varying degree of complexity with full independence.
- Wrote production-ready code with fluency in modern front-end and back-end frameworks.
- Assisted with creating cross-platform UI web components and built 1 responsive applications using front-end frameworks.
- Built front-end web Interface for engineers to control and monitor onboard system that visualized perceived surroundings and set routes of autonomous driving system.
Education
Associate of Applied Science - Web And Mobile Development
Collin County Community College District
Plano, TX05.2022
Skills
- Supply Ordering
- Risk Management
- Revenue Generation
- Shift Scheduling
- Team Development
- Talent Recruitment
- Partnership Building
- Budget Administration
- Store Merchandising
- Loss Prevention
- Personnel Development
- Retail Inventory Management
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Pet Supermarket Inc.
10.2022 - Current
Assistant Store Manager
Pet Supermarket Inc.
07.2022 - 10.2022
Sales Associate
ASICS Outlet Store
01.2022 - 07.2022
Sales Associate
Bath And Body Works, Limited Brands
10.2021 - 01.2022
Full Stack Developer Intern
Cognizant Technology Solutions, CTS
12.2020 - 05.2021
Associate of Applied Science - Web And Mobile Development
Collin County Community College District
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