Detail-oriented professional skilled in patient care and emergency response. Expertise in medication administration and personal hygiene assistance, ensuring optimal health outcomes and dignity preservation for clients.
Overview
12
12
years of professional experience
Work History
Home Health Aide
Marvelous Choice Home Health
Dallas, TX
01.2020 - Current
Assisted clients with daily living activities, enhancing comfort and independence.
Developed and maintained strong relationships with clients, fostering trust and support.
Trained new staff on best practices for patient care and safety protocols, improving team efficiency.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Delivery Driver
DoorDash
Dallas, TX
07.2024 - 01.2025
Ensured timely and accurate deliveries across designated routes.
Maintained vehicle cleanliness and performed routine inspections to ensure safety.
Utilized GPS and mapping software for optimal route planning.
Communicated effectively with customers to confirm delivery details and address concerns.
Ticket Seller
Mesquite Rodeo
Mesquite, TX
06.2014 - 01.2025
Assisted customers with inquiries regarding event details and ticket options.
Managed cash handling procedures to ensure accurate transactions.
Processed ticket sales efficiently using point-of-sale systems.
Trained new staff on ticketing software and customer service protocols.
Analyzed customer feedback to enhance service delivery and satisfaction levels.
Store Manager
Value World Thrift Store
Dallas, TX
01.2016 - 12.2019
Oversaw daily store operations, ensuring compliance with company policies and standards.
Led team in achieving sales targets through effective training and motivation strategies.
Implemented inventory management systems to optimize stock levels and reduce shrinkage.
Developed and maintained strong customer relationships to enhance satisfaction and loyalty.
Mentored staff on operational procedures to improve efficiency and service quality.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Cashier
United Food Store
Plainview, TX
01.2019 - 04.2019
Processed transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and selections.
Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
Collaborated with team members to enhance customer service experience.
Cashier /Sales Floor Associate
Value World Thrift Store
Dallas, TX
09.2013 - 12.2016
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balances through diligent cash handling procedures.
Assisted customers with inquiries, enhancing overall shopping experience and satisfaction.
Collaborated with team members to streamline checkout processes, reducing wait times.
Implemented promotional displays, increasing visibility of sales items and boosting sales volume.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
TSC Career Institute
Mesquite, TX
05-2025
Associate of Science -
Eastfield College
Mesquite, TX
05-2018
High School Diploma -
Skyline High School
Dallas, TX
05-2013
Skills
Patient care
Meal preparation
Personal hygiene assistance
Feeding assistance
Dressing assistance
Bathing assistance
Medication organization
Medication administration
Schedule management
Recording vital signs
Patient transport
Catheter care assistance
Accomplishments
Many of my accomplishments are that I have received a certification for Phlebotomy and my Certification to be a Certified Nurses Aid.