Priscilla C Ortiz
New Braunfels
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to reach goals and team development. Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly.
Overview
4
4
years of professional experience
Work History
Manager
McDonalds
Cibolo
01.2022 - Current
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Communicated clearly and positively with customers, coworkers, and management.
- Meeting and Greeting Customers.
- Followed procedures for safe food preparation, assembly and presentation.
- Handled currency and credit transactions quickly and accurately.
- Trained and supervised team members on service standards.
- Developed employee performance plans to enhance productivity.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
High School -
Bryon Steele High School
Cibolo, TxSkills
- Work Ethic
- Inventory control
- Customer service
- Collaboration with others
- Self Confidence
- Employee training
- Effective communication
- Problem-solving
Timeline
Manager
McDonalds
01.2022 - Current
High School -
Bryon Steele High School