Priscilla Debrum
Tulsa
Summary
Hardworking student seeking employment. Ready to utilize my skills and passion to further the mission of a company.
Expert in cash handling and problem-solving, consistently driving sales revenue by understanding customer needs and delivering tailored solutions. Committed to fostering teamwork and collaboration in fast-paced environments.
Developed exceptional customer service and cash handling skills in financial environment. Demonstrated ability to manage transactions accurately and efficiently while maintaining positive client interactions. Seeking to transition into new field where these skills can drive customer satisfaction and operational excellence.
Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Canvasback Wellness Center
07.2019 - 02.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Bank Teller
Bank of Marshall Island
01.2020 - 01.2021
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Counted and packaged currency and coins.
- Provided customer records, account statements and copies of checks.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Received loan and utility payments, sending funds to correct destinations.
- Established rapport with new clients to increase satisfaction and loyalty.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Education
BBA - Business Administration And Management
University of Hawaii At Hilo
Hilo, HI12-2024
Associate of Arts - Business
College of The Marshall Island
Majuro, Marshall Island05-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Cash handling
- Stocking and receiving
Languages
English
Timeline
Bank Teller
Bank of Marshall Island
01.2020 - 01.2021
Sales Associate
Canvasback Wellness Center
07.2019 - 02.2021
BBA - Business Administration And Management
University of Hawaii At Hilo
Associate of Arts - Business
College of The Marshall Island
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