Priscilla Duncan

Responsible in reviewing invoices and then emailing them to the designated companies. Also making appropriate adjusting, posting and applying payment in A/R accounts.

I also manage purchasing order to the entire company, and managing credit card dispute online.

Responsible in creating new and modifying/cancelling existing reservation, Charging deposit or making refund accordingly.

Also, worked at the Front Desk; checking in / checking out guest, posting room charges and processing final payment at check out.

I also help train new employee when needed, assisting my supervisor with in different area as needed.

Problem solving; when guest call or come by and mention there is an issue. I listen to them and empathize their situation, I apologize and resolve it by compromising with them.

Responsible in guest service, checking in and out, making adjustment if needed to guest reservation and charging, refunding deposit accordingly.

Problem solving; when guest call or come by and mention there is an issue. I listen to them and empathize their situation, I apologize and resolve it by compromising with them.