Priscilla Edwards
Vernal,UT
Summary
Welcoming Customer Service Cashier adept at greeting customers, checking guests in and out of the resort, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support.
Overview
13
13
years of professional experience
Work History
Seasonal Customer Service Cashier
Zion River Resort
03.2025 - 10.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Counted money in drawers at beginning and end of each shift.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Direct Support Professional
North Eastern Services
06.2018 - 06.2024
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Seasonal Front Desk Receptionist
La Quinta Inn & Suites Zion
03.2013 - 10.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
High School Diploma -
William S. Hart High School
Newhall, CASkills
- Customer service
- Customer satisfaction
- Adaptability and flexibility
- Time management
- Patience and composure
- Payment processing
- Inventory management
- Cash handling
- Reliability and punctuality
- Guest services
Timeline
Seasonal Customer Service Cashier
Zion River Resort
03.2025 - 10.2025
Direct Support Professional
North Eastern Services
06.2018 - 06.2024
Seasonal Front Desk Receptionist
La Quinta Inn & Suites Zion
03.2013 - 10.2017
High School Diploma -
William S. Hart High School