Priscilla Evans
Fort Worth,TX
Summary
Proactive, high energy Manager with history of success managing operations, building teams and equipping team members with skills to independently handle business needs. Offers progressive experience combined with sound judgement and excellent problem-solving abilities. Strong record of surpassing organizational goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated individual with a positive approach to all tasks.
Overview
21
21
years of professional experience
Work History
Assistant General Manager
Logan's Roadhouse
07.2014 - 11.2023
- Motivated, trained, and disciplined team members to maximize performance for exceptional customer service
- Developed and implemented policies and procedures to hold team members to quality standards.
- Responsible for recruiting, hiring and training of team members.
- Managed and created all team members schedules with eye for coverage needs and individual strengths.
- Ensured the efficient day-to-day running of all business operations by performing administrative tasks and ordering needs.
- Developed and implemented comprehensive training program to increase team member productivity and morale.
- Conducted orientation sessions and completed onboarding paperwork for all new hires.
Hospitality Manager/Assistant General Manager
Mimi's Cafe
05.2008 - 07.2014
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Planned and executed marketing activities to improve restaurant brand and increase revenue.
- Managed all aspects of event planning from coordinating with guests, booking events and overseeing success of the event.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Training Manager
Logan's Roadhouse
01.2003 - 05.2008
- Conducted orientations and organized on-the-job training for new hires.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Traveled to other restaurants to implement training programs, conducted training presentations for corporate meetings, conferences, and workshops.
Education
High School Diploma -
MacArthur High School
Irving, TX05.1996
Skills
- Strategic Planning Skill
- Employee Relations
- Training and Development Background
- Operations Management
- Employee Scheduling
- Hiring and Recruitment
- Time Management
- Complex Problem-Solving
- Positive Attitude
Timeline
Assistant General Manager
Logan's Roadhouse
07.2014 - 11.2023
Hospitality Manager/Assistant General Manager
Mimi's Cafe
05.2008 - 07.2014
Training Manager
Logan's Roadhouse
01.2003 - 05.2008
High School Diploma -
MacArthur High School
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