Priscilla Flores
Jamul,United States
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
2
2
years of professional experience
Work History
Retail Sales Clerk
T-Mobile
Chula Vista , CA
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Drafted shipment documentation and maintained accurate files.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Front Desk Associate
Lamb Fuels
San Diego, CA
02.2016 - 06.2018
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Performed basic daily bookkeeping tasks.
- Collected room deposits, fees and payments.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained cleanliness and organization of front desk area.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Entered customer data into room system and updated information when patrons changed rooms.
Education
Associate of Science - Liberal Arts And Sciences
San Diego City College
San Diego, CA12.2019
High School Diploma -
San Ysidro High School
San Diego, CA01.2012
Skills
- Building Customer Relationships and Loyalty
- Exceeding Customer Expectations
- Inventory Management
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Attention to Detail
- Team Leadership
- Cleaning and Sanitizing
Languages
Spanish
Timeline
Front Desk Associate
Lamb Fuels
02.2016 - 06.2018
Retail Sales Clerk
T-Mobile
Associate of Science - Liberal Arts And Sciences
San Diego City College
High School Diploma -
San Ysidro High School