Priscilla Garcia
Velarde,NM
Summary
A hardworking, dedicated, and service-minded individual, knowledgeable in the health field including but not limited to; additional expertise in administration. Striving to contribute knowledge of medical, team-minded attitude, and experience in the field to provide support to a team. A compassionate individual with a special attention to detail and an ability to adapt quickly in changing environments.
Overview
18
18
years of professional experience
Work History
Program Coordinator
Self Help, Inc.
Los Alamos, NM
06.2023 - Current
- Send evaluation reports with recommendations for each case.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Maintained business records by updating client information.
- Outreach for client assistance.
- Refer clients to agency that is appropriate for their needs.
- Maintained updated records and safeguarded client privacy.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Participated in the development of new programs or modifications to existing programs.
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Prepared reports on progress towards program goals for management review.
- Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
Health Care Coordinator
Las Cumbres Community Services
Los Alamos, NM
07.2013 - Current
- Communicated scheduling information, appointment details and health reminders via telephone, mail and email.
- Consult with healthcare personnel to offer important mental health support to patients.
- Attend appointments and interface with physician on behalf of client and agency
- Schedule appointments and managed multiple calendars and contacts using computer software
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Processed confidential, patient paperwork with accuracy and deference to patient privacy.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
- Establish therapeutic alliance with families
- Dispenses necessary medications to improve client health conditions and maintains accurate patient medication documentation
- Update patient files and logs with current information input vitals and medication updates.
- Train new staff on all health care plans and dispensing of medication to ensure staff is following all state and federal compliance regulations
- Follow organizational guidelines to assure compliance with HIPAA and patient confidentiality standards.
- Connected patients with referred doctors to provide specialized, high-quality care.
- Transcribed doctor's orders for patient medical history reports.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Conducted periodic reviews of patient charts to ensure accuracy of information and completeness of documentation.
- Provided support to nurses by scheduling appointments, arranging laboratory tests and organizing referrals.
- Maintain accurate patient records, including medical histories, test results, treatments and progress notes.
- Provided digital, medical portal troubleshooting support for company account holders.
Site Lead COVID19 Supervisor
Curative Medical
White Rock, NM
01.2020 - 12.2022
- Manage Covid testing site, mobile testing site and site lab
- Collecting and Sorting of specimens, bar-coding and entering documentions into reports
- Ensure all state and federal regulations are being met
- Conduct inspection with state offices to ensure testing and labs site are in compliance
- Ensure proper actions are being made from state recommendations
- Register patients for appointments and walk them through the process
- Ensure all appropriate PPE is being used in lab
- Order supplies and site needs are met
- Enter date and reports daily
- Schedule appointment windows for patients to make appointments
Social Work Intern
Children Youth & Families, CYFD
Espanola, NM
09.2007 - 07.2013
- Assist with ensuring children's safety and health needs are being met.
- Work with law enforcement to remove children out of suspected abuse or neglect homes.
- Investigate children's parents and family to complete assessments for courts.
- Prepare travel vouchers and enter financials into system, assisted other personnel and clients as necessary
- Track and update health and immunizations monthly for children in state custody
- Submitted monthly reports and health tracking’s to County Manager
- Assisting with training sessions to educate personnel on compliance and regulation standards
- Monitored safety programs to verify compliance with federal standards
- Track all date sheets and spreadsheets monthly to ensure agency was in state compliance
Education
Associate of Applied Science - Allied Health
Northern NM College
01.2017
NNMCC
Associate of Science - Respiratory Therapist
Santa Fe Community College
Santa FeSkills
- HIPAA Compliance
- Team Supervision
- Safety Awareness
- Project Oversight
- Experience in Leadership
- Program Evaluation/Compliance
- Training & Development
- Office Equipment Operation
- Microsoft Office
- Report Preparation
- Verbal and Written Communication
- Resource Coordination and Allocation
- Medical terminology proficiency
- Patient Care Coordination
- Compliance assurance
- Appointment scheduling
- Community building
References
References
References are available on request.
Timeline
Program Coordinator
Self Help, Inc.
06.2023 - Current
Site Lead COVID19 Supervisor
Curative Medical
01.2020 - 12.2022
Health Care Coordinator
Las Cumbres Community Services
07.2013 - Current
Social Work Intern
Children Youth & Families, CYFD
09.2007 - 07.2013
Associate of Applied Science - Allied Health
Northern NM College
NNMCC
Associate of Science - Respiratory Therapist
Santa Fe Community College
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