Priscilla Gonzalez
PALMDALE,CA
Summary
Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with 15 years medical experience and fastidious nature dedicated to optimal patient care. Conversational English and Spanish abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
TOC Coordinator/Case Manager/Health Coach Data Col
Unilogic Health Care
10.2022 - Current
- Received and processed medical records requests
- Collect all HEDIS records
- Evaluated treatment plans for medical necessity, and resource availability
- Educated patients on prescribed medications, treatments and procedures
- Checked patient data including insurance, demographic and health history to ensure all information was current
- Scheduled, rescheduled and handled canceled appointments for patients
- Contributed to decreasing re-hospitalization rates through improved patient relations, education and discharge planning Patient face to face home assessment post hospitalization such as vitals, house safety, and medication review
- Coordinated program referrals and community-based service
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients
- Responded to materials requests and retrieved necessary information
- Attended required training, education and meetings
- Conducted small-group training diabetes,glucose meters, and insulin teaching for patients
- Organized health care arrangements. Arranged transportation for patients to attend health care for HEDIS compliance
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards
Case Manager/Diabetes Health Coach/ MedicalAssista
Brand New Day Insurance
07.2017 - 08.2022
- Received and processed medical records requests
- Collect all HEDIS records
- Evaluated treatment plans for medical necessity, and resource availability
- Organized health care arrangements. Arranged transportation for patients to attend health care for HEDIS compliance
- Educated patients on prescribed medications, treatments and procedures
- Checked patient data including insurance, demographic and health history to ensure all information was current
- Scheduled, rescheduled and handled canceled appointments for patients
- Contributed to decreasing re-hospitalization rates through improved patient relations, education and discharge planning Patient face to face home assessment post hospitalization such as vitals, house safety, and medication review
- Coordinated program referrals and community-based service
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients
- Responded to materials requests and retrieved necessary information
- Attended required training, education and meetings
- Conducted small-group training diabetes,glucose meters, and insulin teaching for patients
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards
- Documented vital signs and health history for patients in clinic and hospital environments
Case Manger/Medical Assistant
SanMiguel Diabetes Treatment And Prevention Founda
06.2013 - 06.2017
- Created a program with assistance of the ADA for education to prevent and control diabetes and created a curriculum.
- Coordinated the program with health plans for HEDIS measures and attended monthly health plan meetings.
- Provided diabetes education one on one to patients and conducted group counseling.
- Trained and supervised a team of 5
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures, and care plan instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Medical Assistant
Clinica Medical San Miguel
04.2008 - 06.2013
- Performed medical records management, including filing, organizing and scanning documents.
- Front and Back office Assistant schedule patient appointment accordingly
- Monitor and record patient vital signs, room patients
- Prepared patient for EKGs, PFTs, ABIs-suture removal and dressing changes
- Manage patients Coumadin, Diabetes, CHF, COPD, ESRD and wound care
- Draw patients blood flor lab, reservation, IV and testing
- Tray set up for medical procedures, assisting Physicians in the room with patients
- Administer injections ordered by physician
- Assistant for a total of 9 specialists within the IPA
Education
No Degree - Medical Assistant
Everest College - Los Angeles
Los Angeles, CA03.2008
Skills
- Database Management
- Document Management
- Recordkeeping
- Case management
- Critical thinking and empathy
- Conflict resolution
- Health education
- Patient quality care
Certification
- IV therapy and blood withdrawal Certificate
- ADA Certificate for Diabetes education
- Certificate of completion for fraud and abuse awareness
- CMS Certifications
- Certificate CDE
- Certificate OSHA
- Certificate for Medicare part C and D general Compliance Training
Medical Assistant with Honor Roll
For Achieving Grades of 90% or Above in all Academic Areas and Maintaining All Professional Standards.
Timeline
TOC Coordinator/Case Manager/Health Coach Data Col
Unilogic Health Care
10.2022 - Current
Case Manager/Diabetes Health Coach/ MedicalAssista
Brand New Day Insurance
07.2017 - 08.2022
Case Manger/Medical Assistant
SanMiguel Diabetes Treatment And Prevention Founda
06.2013 - 06.2017
Medical Assistant
Clinica Medical San Miguel
04.2008 - 06.2013
No Degree - Medical Assistant
Everest College - Los Angeles
Similar Profiles
Anthony LobatoAnthony Lobato
IT Manager at Primary Care Associates Of California / Unilogic Healthcare ManagementIT Manager at Primary Care Associates Of California / Unilogic Healthcare Management
Luis Alberto Casillas CortesLuis Alberto Casillas Cortes
Shipping and Receiving Clerk at UnilogicShipping and Receiving Clerk at Unilogic
Shirley MunozShirley Munoz
Operations Manager at UnilogicOperations Manager at Unilogic