Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Software
Interests
Timeline
Generic

Priscilla Gonzalez

Arlington,TN

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience

Work History

Data Analyst

Intermodal Sales
03.2018 - 04.2022
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Enabled more personalized customer experiences by analyzing behavior patterns and preferences.
  • Generated standard and custom reports to provide insights into business performance.

Wait Staff Member

El Toro Loco
10.2016 - 03.2018
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.

Wait Staff Member

Frida's Mexican Restaurant
05.2015 - 03.2016
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Created appealing table settings and dining room layouts for special occasions and events.
  • Helped maintain inventory levels by accurately recording stock usage and communicating needs to management.

Education

Associate of Arts - English

Southwest Tennessee Community College
Memphis, TN
05-2026

Skills

  • Data visualization and presentations
  • Data analysis
  • Attention to detail
  • Report writing
  • Microsoft Access
  • Problem-solving
  • Time management
  • Analytical thinking
  • Data interpretation
  • MS Excel
  • Data quality

Affiliations

  • Lakeland Soccer Coach (Volunteer)

Languages

Spanish
Native or Bilingual

Software

Microsoft Office

Interests

  • Graphic Design
  • Creative Writing
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Youth Development Programs
  • Volunteer Work
  • Reading

Timeline

Data Analyst

Intermodal Sales
03.2018 - 04.2022

Wait Staff Member

El Toro Loco
10.2016 - 03.2018

Wait Staff Member

Frida's Mexican Restaurant
05.2015 - 03.2016

Associate of Arts - English

Southwest Tennessee Community College

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