Priscilla Hadley
Summary
Certified cardiac technician experienced in EKG interpretation and direct patient support in cardiology settings. Skilled in EMR documentation, monitoring workflow coordination, and organization to enhance diagnostic quality. Focused on compliance and continuous development in health sciences.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Certified Cardiac Technician/Rhythm Analysis Technician/Ambulatory Monitoring Technician
Pioneer Valley Cardiology
Springfield, MA
10.2022 - Current
- Supported holter telemetry and CEM monitor administration with close attention to accurate diagnostic readings.
- Scanned 24/48-hour holter monitors in Phillips software.
- Reviewed EKG recordings and associated algorithm findings for clinical accuracy and completeness for MCT, CEM, and ILRs.
- Assessed EKG abnormalities and escalated concerns to physicians on case-by-case basis.
- Prepared and routed notification reports and end-of-service summaries to MDs for timely review and decision-making.
- Used EHR systems, including Epic TogetherCare and Epic Legacy, to manage patient data effectively.
- Scheduled check-in appointments for holter telemetry and CEM monitors in Epic TogetherCare.
- Communicated professionally with outside vendors regarding telemetry monitoring.
- Provided training for ambulatory monitoring technician duties, including holter monitor application, MCT/CEM enrollments, equipment cleaning, and supply ordering.
Ambulatory Monitoring Technician
Pioneer Valley Cardiology Associates
Springfield, MA
02.2019 - 10.2022
- Coordinated accurate Holter monitor application and patient instruction to support the monitoring workflow.
- Completed data entry and enrollment for MCT and CEM monitors with outside vendor to keep patient setup moving.
- Maintained cleanliness across Holter, MCT, and CEM monitors to support equipment readiness and hygiene compliance.
- Replenished and organized supplies for ambulatory monitoring patient room to keep area prepared.
- Managed no-show follow-up and rescheduling steps to support continuity of care.
- Coordinated with Pioneer Valley Cardiology Associates staff on test schedules.
- Provided clear answers to patient questions about monitoring processes and instructions. about monitoring procedures and care instructions.
- Resolved technical issues related to monitoring activities by troubleshooting hardware and software problems.
Medical Assistant Extern
Pioneer Valley Cardiology Associates @ Mery Hospital
Springfield, MA
01.2018 - 01.2019
- Completed EKGs, vital sign checks, blood pressure readings, weight measurements, and medical history collection.
- Performed EKGs, checked vital signs, and documented blood pressure and weight.
- Roomed patients and prepared for examinations and tests, keeping patients comfortable and ready.
- Prepared testing areas, cleaned examination rooms, and restocked supplies.
- Supported exercise treadmill tests (ETT) and adjusted protocols for patient-specific needs.
- Used NextGen Healthcare Information Systems for electronic health record management.
- Supported observation and documentation of INR checks to promote patient safety.
- Managed electronic health records using NextGen Healthcare Information Systems.
Waitress
The 99 Restaurant
Springfield, MA
01.2018 - 01.2019
- Coordinated dining room service by managing time and maintaining professional guest experiences.
- Greeted guests and seated parties at 99 Restaurant with efficient table service.
- Served appetizers, entrées, and beverages in timely support of smooth meal delivery.
- Checked in with customers throughout service to maintain satisfaction and respond to needs.
- Developed positive customer relationships through consistent friendly interaction.
- Addressed complaints and concerns promptly to maintain strong service quality.
- Partnered with wait staff during heavy traffic to support seamless operations.
- Prioritized daily responsibilities and balanced tasks to meet deadlines consistently.
- Completed cash handling and end-of-day deposits with accuracy and accountability.
School Bus Driver
Lower Pioneer Valley Educational Collaborative
Wilbraham, MA
01.2008 - 01.2018
- Maintained safety compliance and on-time performance during daily bus routes.
- Checked brakes, lights, tires, and emergency equipment before each departure.
- Observed traffic laws and district safety procedures throughout school transportation duties.
- Monitored passenger behavior and applied bus safety rules throughout routes.
- Supported student transportation by delivering punctual rides and following assigned route schedule.
- Reported route delays, behavior concerns, and vehicle issues to transportation supervisors.
- Transported students and teachers on school activity trips while demonstrating responsible leadership.
Medical Transcriptionist
Catugo Court Reporting
01.2009 - 01.2011
- Converted physician dictation into written records, including patient histories, physical exams, and discharge summaries.
- Applied knowledge of medical terminology and anatomy to support accurate transcription.
- Processed medical records for 17+ accounts, supporting accuracy and compliance with healthcare standards.
- Used medical and transcription software to transcribe and manage records accurately.
- Worked independently from home and maintained high quality assurance rates with minimal supervision.
- Managed time well to keep workflow organized and efficient.
Education
CDRMS - Certified Cardiac Device Technician Specialist
PrepMD
Online 08.2026 - 11.2026
Associates Degree - Prehealth
Springfield Technical Community College
Springfield, MA01.2026
Certified Cardiac Technician -
Self Study
Pioneer Valley CardiologyCertified Rhythm Analysis Technician -
Self Study
Pioneer Valley CardiologyMedical Assistant -
Porter And Chester Institute
Chicopee, MA2019
Medical Transcription -
Career Step
MAGeneral Education Deploma -
Job Corp's
North Grafton, MA1995
Skills
- Certified Cardiac Technician (2021) and Certified Rhythm Analysis Technician (2022)
- EMR/EHR and Microsoft Office proficiency
- Holter Monitoring/Scanning
- Cardiac Telemetry Monitoring
- Patient care excellence
- Clinical problem solving
- HIPAA compliance
- CPR and AED certification
- Organizational skills
- Adaptability and teamwork
- Associate's degree in health science (2026)
- Current Prep MD studies (2026)
- Certified Medical Assistant (2019) and AAMA member
Certification
- CPR/AED Certified
- CMA (2/2019) AAMA member
- CCT – Certified Cardiac Technician (2021)
- CRAT – Certified Rhythm Analysis Technician (2022)
Affiliations
- I enjoy gardening, planting, and landscaping.
- I love my two dogs and taking care of my chickens.
- I enjoy cooking with natural ingredients, experimenting with new recipes, and baking my own bread.
- I enjoy visiting with family and friends on occasion and going out to a nice restaurant to eat.
Timeline
CDRMS - Certified Cardiac Device Technician Specialist
PrepMD
08.2026 - 11.2026
Certified Cardiac Technician/Rhythm Analysis Technician/Ambulatory Monitoring Technician
Pioneer Valley Cardiology
10.2022 - Current
Ambulatory Monitoring Technician
Pioneer Valley Cardiology Associates
02.2019 - 10.2022
Medical Assistant Extern
Pioneer Valley Cardiology Associates @ Mery Hospital
01.2018 - 01.2019
Waitress
The 99 Restaurant
01.2018 - 01.2019
Medical Transcriptionist
Catugo Court Reporting
01.2009 - 01.2011
School Bus Driver
Lower Pioneer Valley Educational Collaborative
01.2008 - 01.2018
Associates Degree - Prehealth
Springfield Technical Community College
Certified Cardiac Technician -
Self Study
Certified Rhythm Analysis Technician -
Self Study
Medical Assistant -
Porter And Chester Institute
Medical Transcription -
Career Step
General Education Deploma -
Job Corp's