Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Priscilla Hall

Gastonia,NC

Summary

Clinical Mental Health Counseling student with a solid academic background and practical experience in supporting diverse populations. Holds a Bachelor's degree in Human Services and currently pursuing a Master's degree focused on addictions and trauma. Demonstrated expertise in building rapport, conducting assessments, and assisting individuals with mental health and substance use challenges. Committed to delivering culturally competent care and linking clients to community resources for effective, evidence-based interventions.

Overview

15
15
years of professional experience
1
1
Certification

Work History

RE-ENTRY SPECIALIST

NC Rise
Charlotte, NC
04.2025 - Current
  • Conducted assessments to identify needs, risks, and goals of individuals preparing for release.
  • Developed individualized reentry plans focused on housing, employment, education, and mental health services.
  • Provided case management and support to facilitate successful community transitions.
  • Coordinated with correctional institutions, parole officers, and service providers for effective client support.
  • Facilitated workshops on life skills, job readiness, recovery solutions and reintegration strategies.
  • Connected individuals with resources for housing assistance, job training, health care, and legal aid.
  • Advocated for client needs to reduce recidivism through targeted interventions.
  • Monitored client progress post-release and adjusted services as necessary.

OWNER

Pearls Wedding Planning & Design
Charlotte, NC
06.2022 - Current
  • Developed creative themes and concepts tailored to client preferences.
  • Coordinated vendor relationships to secure services for diverse wedding events.
  • Oversaw logistics, including venue selection and guest accommodations.
  • Collaborated with couples to finalize budget allocations for services and materials.
  • Organized rehearsals and timelines to prepare clients for ceremony flow.
  • Resolved on-site issues promptly to maintain event integrity and satisfaction.
  • Organized and coordinated wedding ceremonies, receptions, and rehearsal dinners.

FAMILY PRESERVATION CASE MANAGER

Georgia Department of Human Services
Atlanta, GA
06.2023 - 01.2025
  • Managed parent support groups addressing topics such as positive discipline and parenting styles.
  • Established behavioral modification goals and assessed progress toward goals.
  • Developed case plans in order to ensure that the best interests of the child were met.
  • Attended hearings with victims to provide emotional support.
  • Investigated reports of child abuse and neglect to determine if further actions are necessary.
  • Conducted in-depth interviews with children, guardians, doctors, nurses and law enforcement to gain insight into individual cases.
  • Acted as a liaison between families and government or community resources.
  • Attended trainings related to current trends in Child Protective Services.
  • Supported individuals by facilitating weekly group sessions.
  • Advocated for victims during difficult situations by filing police reports and connecting to needed services.
  • Responded to emergency situations involving children requiring immediate attention.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports.
  • Provided appropriate referrals for counseling or other supportive services.
  • Facilitated delivery of services and resources after thoroughly assessing each child's individual needs.
  • Kept child welfare worker informed of progress and challenges.

CASE MANAGER

Atlanta Mission, Woman's Services
Atlanta, GA
01.2022 - 12.2023
  • Provided crisis intervention support for clients in emergency situations.
  • Established and maintained relationships to meet community needs and avoid service duplication.
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Maintained up-to-date case records with case activity status.
  • Monitored client progress through regular follow-up contacts.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Transitioned clients to different providers based on progress or needs.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Maintained schedule of class assignments to meet deadlines.
  • Completed day-to-day duties accurately and efficiently.

EVENT MANAGER/CASE WORKER

Rising Connections
Peachtree Corners, GA
01.2020 - 02.2021
  • Raised funds for our local schools to combat bullying and child suicide.
  • Recruited sponsors for events and planned scope of involvement, financial tie-ins, and promotional aspects for mutual benefit.
  • Developed and implemented effective marketing plans for generating event revenues.
  • Supported accurate financial recordkeeping by closely checking bills and approving payments.
  • Maintained adherence to client-event requirements through delegation, prioritizing, and management of production phases from concept to execution.
  • Helped clients produce brochures, publications, and event-specific materials for optimum effect.
  • Arranged security, printing, and supply vendors to meet unique requirements of each event.
  • Worked with professional and trade associations to create memorable and successful events.
  • Marketed and publicized special events in social calendars.
  • Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
  • Coached and counseled employees to reflect company service standards and procedures.
  • Met with potential clients to perform site inspections and give tours of facility, meeting rooms, and offered activities.
  • Chose facilities, inspected spaces, and planned setup and execution to exceed client expectations.
  • Attended and participated in industry events.
  • Organized venues, budgets, guest lists, catering, and event timelines.
  • Followed local regulations for events and obtained necessary permits.

CO MANAGER

Walmart
Randallstown, USA
02.2018 - 09.2019
  • Developed policies and procedures for the organization.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Interviewed, trained and supervised employees.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Created marketing campaigns to attract new customers.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Formed and sustained strategic relationships with clients.
  • Executed performance reviews to encourage improved productivity for team members.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.

ASSISTANT MANAGER

Walmart
Williston, USA
09.2015 - 09.2018
  • Oversee the total operations of the store managing the store financials and supervise over 500 associates.
  • Evaluated operational trends and made proactive strategy adjustments to maintaining alignment between performance and objectives.
  • Maintained ongoing system for development, recruitment, recognition, and retention of store crew and management.
  • Monitored staff performance and addressed issues.
  • Directed sales and marketing plans to maximize rental income and increase occupancy rates.
  • Increased occupancy through dynamic marketing initiatives.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Established processes for monitoring customer satisfaction levels.
  • Created reports on sales trends, inventory levels, and financial data.

CHILD COUNSELOR

Child Development Agency Jamaica
Jamaica
02.2013 - 02.2014
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Conducted outreach, advocacy, and rehabilitative service for regular cases and crisis intervention.

CASE MANAGER

JFLAG Jamaica
Jamaica
01.2011 - 02.2013
  • Advocated for victims during difficult situations by handling various tasks, including filing police reports.
  • Assessed needs for each person to ascertain suitable services.
  • Maintained positive, compassionate, and respectful environment for individuals to feel safe.
  • Identified appropriate community resources and provided referrals for services.
  • Supervised youth recreational activities and facilitated workshops surrounding self-development, education, and employment.
  • Produced weekly reports and parent contact notes for caseload.
  • Interviewed clients to assess situations, capabilities, and problems.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Assisted individuals with eligibility for available benefits.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families.

Education

Master of Science - Clinical Mental Health Counseling

Liberty University
Lynchburg, VA
10.2026

Bachelor of Arts - Human Services W/conc in Child And Family Services

Southern New Hampshire University
Manchester, NE
11.2023

Certificate - Cognitive Behavioral Therapy Certificate

New Skills Academy
Online
01.2020

Some College - Child Psychology

Penn Foster College
Arizona City, AZ

Certificate - Mental Health Awareness

New Skills Academy
Online

Skills

  • Home Visits and Inspections
  • Interdisciplinary Collaboration
  • Intervention Plans
  • Community Outreach
  • Decision Making
  • Court Mandated Reporter Case Planning
  • Client Advocacy
  • Crisis Intervention
  • Conflict Resolution
  • Case Management
  • Tracking Service Referrals
  • Positive Attitude
  • Data Entry and Analysis
  • Calm Under Pressure
  • Treatment Planning
  • Problem-Solving
  • MS Office
  • Emotional Awareness
  • Discharge Planning
  • Referral Coordination
  • Needs Assessment
  • Decision-Making
  • Case Needs Assessment
  • Domestic Violence Prevention
  • Parenting Education
  • Teamwork and Cooperation
  • Mental Health Support
  • Family Reunification
  • Multidisciplinary Collaboration
  • Behavioral Management
  • Documentation and Reporting
  • Crisis Response
  • Interviewing Techniques
  • Behavioral Support
  • Confidentiality
  • Resource advocacy
  • Individualized planning
  • Case management
  • Crisis intervention
  • Appointment setting

Certification

Board Certified Human Service Practitioner, Pending

References

References available upon request.

Timeline

RE-ENTRY SPECIALIST

NC Rise
04.2025 - Current

FAMILY PRESERVATION CASE MANAGER

Georgia Department of Human Services
06.2023 - 01.2025

OWNER

Pearls Wedding Planning & Design
06.2022 - Current

CASE MANAGER

Atlanta Mission, Woman's Services
01.2022 - 12.2023

EVENT MANAGER/CASE WORKER

Rising Connections
01.2020 - 02.2021

CO MANAGER

Walmart
02.2018 - 09.2019

ASSISTANT MANAGER

Walmart
09.2015 - 09.2018

CHILD COUNSELOR

Child Development Agency Jamaica
02.2013 - 02.2014

CASE MANAGER

JFLAG Jamaica
01.2011 - 02.2013

Master of Science - Clinical Mental Health Counseling

Liberty University

Bachelor of Arts - Human Services W/conc in Child And Family Services

Southern New Hampshire University

Certificate - Cognitive Behavioral Therapy Certificate

New Skills Academy

Some College - Child Psychology

Penn Foster College

Certificate - Mental Health Awareness

New Skills Academy

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