Priscilla Hernandez
Missouri City,TX
Summary
Bilingual employee with more than 10 years of experience in retail, customer service and leadership. Authorized to work in the US for any employer Reliable employee with positive attitude and dedication to deliver quality in all operational activities. Displaying articulate communication skills and effectively partnering with management teams. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Manager
Foodtown
Sugar Land, TX
03.2020 - Current
- The duties and responsibilities of a Shipping Manager include tracking orders, managing shipping documents, directing package flow, inspecting completed orders with vendors, supervising subordinates, controlling the shipping department's budget, resolving order-related issues, and ensuring compliance with regulations and company.
Cashier/Sales Associate
Seven Eleven 7 11
Missouri City, TX
03.2020 - 06.2023
- Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service
- Operating cash registers, managing financial transactions, and balancing drawers
- Achieving established goals
- Directing customers to merchandise within the store.
Supervisor
Burkes Outlet
Stafford, TX
06.2017 - 02.2019
- Supervised employees training, provided customer service, openings and closing store, bank deposits, stock work on merchandise, modules, Plano-grams.
Housekeeping Supervisor
Brookdale Independent Senior Living
Houston, TX
03.2013 - 10.2016
- To ensure standard of cleanliness, hygiene, training and developing housekeeping staff, coordinate work assignments, inspect completed work
- Responsible for keeping team encouraged and motivated
- Assist with inventory control, supplies, and keys.
Education
High school or equivalent -
Sharpstown High School
Skills
- SALES (10 years)
- CUSTOMER SERVICE (10 years)
- RECEPTIONIST (2 years)
- RETAIL SALES (10 years)
- CLERICAL (3 years)
- Key Holder (10 years)
- Billing (5 years)
- Data Entry (6 years)
- Filing (10 years)
- Microsoft Office (10 years)
- Microsoft Word (10 years)
- Organizational Skills (10 years)
- Scheduling (10 years)
- Outlook (5 years)
- Planograms (10 years)
- Greeting (10 years)
- Dietary Aide Experience (6 years)
- Custodial Experience
- English
- Excel (5 years)
- Spanish (10 years)
- 10 Key Calculator (7 years)
- Multilingual (5 years)
- Microsoft Outlook (5 years)
- Cashiering (10 years)
- Cash Handling (10 years)
- Merchandising (10 years)
- Typing (10 years)
- Word Processing (10 years)
- QuickBooks (10 years)
- Public Relations
- Assistant Manager Experience (10 years)
- POS (10 years)
- Personal Computers
- Spreadsheet Software (Calc, Excel, etc)
- Word Processing Software
- Freight Management
- Order Fulfillment
- Warehouse Operations
- Stock control
Certification
Driver's license
Additional Skills
RECEPTION WORK; MANAGMENT, CUSTOMER SERVICE, SALES;FILING WORK;STOCK CONTROL WORK;ORDER PROCESSING; RECEIVABLE WORK;CUSTOMER CLERICAL WORK;OFFICE MANAGEMENT WORK;SECRETARIAL WORK.
Language Skills
Excellent (Read Write Speak), Good (Speak)
Timeline
Shipping and Receiving Manager
Foodtown
03.2020 - Current
Cashier/Sales Associate
Seven Eleven 7 11
03.2020 - 06.2023
Supervisor
Burkes Outlet
06.2017 - 02.2019
Housekeeping Supervisor
Brookdale Independent Senior Living
03.2013 - 10.2016
High school or equivalent -
Sharpstown High School
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