Priscilla Hernandez
Spring Branch,TX
Summary
Skilled in triage and direct patient care, I significantly enhanced clinic efficiency and patient satisfaction at NE-Obgyn Associates. My expertise in HIPAA compliance and compassionate communication, coupled with a strong clinical judgment, has led to improved healthcare outcomes. I excel in both individual patient attention and advancing team-based care standards, demonstrating a results-driven approach to nursing. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
14
14
years of professional experience
Work History
Triage Nurse
NE-Obgyn Associates
2023.02 - Current
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
- Evaluated patient histories, complaints, and current symptoms.
Clinic LVN
The START Center For Cancer Care
2022.02 - 2023.02
- Enhanced clinic efficiency by assisting in the coordination of patient appointments and scheduling.
- Reduced medical errors by maintaining detailed and accurate documentation of patient information, treatments, and outcomes.
- Promoted infection control practices within the clinic setting, leading to a decrease in communicable illnesses among staff and patients alike.
- Conducted initial interviews with new patients to gather comprehensive medical histories, enabling physicians to make informed diagnostic decisions more quickly than before.
- Demonstrated adaptability and resilience during periods of high patient volume, effectively managing multiple tasks simultaneously while maintaining a focus on delivering quality care to each individual served.
- Collected samples, such as blood, urine and sputum and performed routine laboratory tests on samples.
- Prepared and accessed chemo ports to prepare patient for chemo treatments.
- Inserted IV lines and catheters to prepare for treatments.
Home Health LVN
Amistad Homecare Inc.
2017.03 - 2020.07
- Promoted continuity of care by maintaining detailed documentation of patients'' health status, interventions, and outcomes.
- Enhanced patient recovery process through effective communication and collaboration with interdisciplinary healthcare teams.
- Assisted patients in managing their daily living activities, including bathing, dressing, grooming, meal preparation, and mobility support.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans as needed.
- Ensured timely administration of prescribed therapies such as IV infusions or injections as part of a comprehensive care plan.
- Maintained patient privacy and confidentiality by adhering to HIPAA regulations and organizational policies at all times.
- Increased patient safety by diligently administering medications, wound care, and other treatments per physician orders.
- Helped patients achieve higher standards of living through effective ADL coaching and assistance.
- Cared for wounds, provided treatments, and assisted with procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Obtained patient vital signs and input/output measurements from inpatients.
LVN Floor Nurse
United Medical Center
2015.01 - 2018.04
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and maintain licensure requirements.
- Contributed to a safe working environment by following infection control protocols and accurately reporting incidents or concerns.
- Collaborated with physicians to develop customized treatment plans based on thorough assessments of patients'' medical histories, symptoms, and diagnoses.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Maintained accurate records of residents' healthcare treatments and responses.
- Delivered treatments and direct nursing care according to physicians' orders in clinical environment.
- Charted patient data in EMR system and informed care team of significant changes.
Physician Substitute
Talecris Plasma Resources
2010.10 - 2012.02
- Assisted physicians in performing various diagnostic tests resulting in more accurate treatments.
- Kept abreast of regulatory changes affecting clinical practice, implementing necessary updates to remain compliant with standards of care.
- Ensured patient safety by adhering to strict infection control protocols and procedures.
- Maintained detailed and accurate patient records, ensuring the confidentiality of sensitive information.
- Participated in continuing education programs to stay current on medical advancements and best practices.
- Evaluated patient histories, complaints, and current symptoms.
- Performed physicals to determine donor suitability.
- Enhanced clinic efficiency by managing patient flow and ensuring timely appointments.
Education
Licened Vocational Nurse - Nursing
Southwest Texas Junior College
Del Rio05.2009
Skills
- Triage
- Prescription Refills
- Vital signs
- Direct Patient Care
- HIPAA Compliance
- Clinical judgment
- Wound Care
- Immunization Administration
- Healthcare ethics
- Quality Improvement
- Appointment Scheduling
- Patient Management
- Geriatric Nursing
- Diabetes management
- Respiratory Care
- Patient Assessment
- Discharge Planning
- Continuing education
- Obstetric Nursing
- Oncology Nursing
- Medication and IV administration
- Compassionate and Caring
- Attention to Detail
- Strong Clinical Judgment
- Patient and family advocacy
- Patient Care Assessment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Triage Nurse
NE-Obgyn Associates
2023.02 - Current
Clinic LVN
The START Center For Cancer Care
2022.02 - 2023.02
Home Health LVN
Amistad Homecare Inc.
2017.03 - 2020.07
LVN Floor Nurse
United Medical Center
2015.01 - 2018.04
Physician Substitute
Talecris Plasma Resources
2010.10 - 2012.02
Licened Vocational Nurse - Nursing
Southwest Texas Junior College
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