Priscilla Itua

• Directed patients on medication use and lifestyle modifications to improve health.
• Followed ACGME guidelines with updated healthcare guidelines
• Counseled patients on newly diagnosed health conditions and maintenance of existing conditions.
• Adhered to healthcare facility protocols and all regulations.
• Administered a high level of care to patients using active listening and open-ended questioning.
• Responded to emergency situations with life-saving treatment.
• Trained and supervised medical students and subordinate staff in using medical equipment and software.
• Explained procedures and discussed test results or prescribed treatments with patients.

• Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows.
• Influenced care outcomes by implementing improvements and optimizing health information technology.
• Served as liaison between end-users and health IT team.
• Applied medical subject matter knowledge to improve IT systems and functions.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Collected and documented patient medical information such as blood pressure and weight.
• Documented vital signs and health history for patients in clinic and hospital environments.

During my tenure at MD at Home, I worked primarily on preventing readmissions when patients transitioned from an acute care setting to home health services. In this capacity, I monitored and evaluated care outcomes and other performance indicators for over 40 patients.

I collaborated with caregivers to create an appropriate care profile for each patient and provided assistance to home-bound patients through telehealth services. I ensured timely review of patient charts and recommended corrective actions when necessary.

This experience helped me to expand my knowledge of homebound patient healthcare and patient chart analysis, while also improving my ability to collaborate effectively with clinicians.