Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Priscilla Jenkins

Austin,TX

Summary

Experienced Bartender adept in high-volume settings, with a broad knowledge of various drink selections. Skilled in safe beverage service and familiar with relevant laws. As a reliable team member, I offer a flexible schedule, meticulous attention to detail, and a commitment to providing every customer with a positive and memorable experience.

Overview

5
5
years of professional experience
2
2
Certification

Work History

Bartender

Sonesta Hotels
Austin, TX
02.2023 - 02.2024
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Worked collaboratively with the team to develop innovative seasonal craft cocktail recipes.
  • Managed efficient restocking of bar inventory at the beginning and end of shifts
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Created and sustained a hospitable atmosphere for both customers and colleagues
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Developed good working relationships with fellow employees through effective communication.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Attended regular training sessions to stay updated on new products or trends.
  • Resolved customer complaints in a professional manner.
  • Provided drink suggestions to customers based on their preferences.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Neatly sliced and pitted fruit for garnishing drinks.

Bartender

The Grove Wine Bar And Kitchen
Austin, TX
04.2022 - 11.2023
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Greeted guests with friendliness and professionalism.
  • Effectively multitasked within fast-paced environment.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Balanced daily registers and generated sales reports for management.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Assisted in setting up the bar for service shift.
  • Performed opening and closing duties including restocking supplies.

Education

High School Diploma -

Lake Travis High School
Austin, TX
05-2021

Skills

  • Basic accounting
  • Health codes compliance
  • Suggestive Selling
  • Proficient in mixology
  • Engaging personality
  • Complex Problem-Solving
  • Customer Service
  • Extensive wine knowledge
  • Cash Register Operation
  • Team training and development
  • Critical Thinking

Certification

  • TABC Certification
  • Food Handlers Certification

Timeline

Bartender

Sonesta Hotels
02.2023 - 02.2024

Bartender

The Grove Wine Bar And Kitchen
04.2022 - 11.2023

High School Diploma -

Lake Travis High School

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Priscilla Jenkins