Priscilla Johnson
New Haven,Michigan
Summary
Experienced and versatile facilitator with strong organizational skills and in-depth knowledge of business policies and procedures. Seeking to advance career as a junior engineer, utilizing excellent communication and interpersonal abilities, as well as extensive strategic planning capabilities. Committed and passionate, prioritizing professionalism and excelling in high-pressure settings with minimal supervision, while demonstrating leadership skills in both individual and team roles. With over 20 years of experience, possesses diverse skill set including file and document management, inventory and supplies processing, and proficiency in Microsoft Word, Excel, Outlook, and more.
Overview
22
22
years of professional experience
Work History
Facilitator/Engineering Assistant
Penske Vehicle Services
Troy MI
08.2023 - Current
- Built
- Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
- Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
- Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
- Developed strong working relationships with cross-functional teams for improved collaboration in engineering projects.
- Used Microsoft Office to develop documents and spreadsheets for specific analyses.
- Assisted with validation synthesis engineer on FO validations, GIMS, CDA software flashing, and work orders.
Medical Assistant/ Office Assistant
Gentle Foot and Ankle Care
Troy
02.2020 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Inventory Controller Manager/Office Assistant
Menards
Warren
06.2019 - 01.2021
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Conducted periodic cycle counts to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates.
- Collaborated with cross-functional teams to improve overall supply chain performance, resulting in better customer satisfaction.
- Reduced excess stock levels by conducting regular audits and adjusting ordering processes accordingly.
- Trained and supervised employees in inventory management best practices, improving overall team performance.
- Maintained compliance with industry regulations related to inventory control, warehousing safety standards, and reporting requirements.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Salon Manager/Corporate Manager
Fantastic Sams Cut & Color
Plymouth
01.2003 - 01.2019
- Managed cash flow, business transactions, banking, and accounting processes.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Scheduled employees to maintain adequate coverage during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
- Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
Education
Business Management, Associates/Bachelor's degree -
Macomb Community College
Clinton Township, MichiganCosmetology License -
03.2003
License, State of Michigan -
03.2003
General -
New Haven High School
New Haven, Michigan06.2000
Skills
- Communication (written and verbal)
- Attention to detail
- Emailing
- Prioritization and problem-solving
- Data Entry
- Organization and planning
- ADAS
- CDA (train and use)
- GIMS
- Coordinate meetings
- Electrical Engineering
- Validations
Timeline
Facilitator/Engineering Assistant
Penske Vehicle Services
08.2023 - Current
Medical Assistant/ Office Assistant
Gentle Foot and Ankle Care
02.2020 - 07.2023
Inventory Controller Manager/Office Assistant
Menards
06.2019 - 01.2021
Salon Manager/Corporate Manager
Fantastic Sams Cut & Color
01.2003 - 01.2019
Cosmetology License -
License, State of Michigan -
Business Management, Associates/Bachelor's degree -
Macomb Community College
General -
New Haven High School