Priscilla Jung
Lake Forest,CA
Summary
Dynamic and customer-focused professional with exceptional service skills honed at Redstraw. Proven ability to manage time effectively while maintaining cleanliness and fostering a positive team environment. Adept at problem-solving and cash handling, ensuring customer satisfaction and loyalty through attentive service and quick resolutions.
Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills in aBarista role.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Barista
Redstraw
06.2024 - 08.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Hostess
All That Shabu
06.2023 - 08.2025
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Education
No Degree - General Engineer
Texas A&M University
Galveston, TX05-2029
Northwood High School
Irvine06-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Decision-making
- POS systems
Accomplishments
- Won Presidential voluntary award in 2023.
- Memorized ingredients and recipes for 50 specialty drinks.
Languages
Korean
Professional Working
Timeline
Barista
Redstraw
06.2024 - 08.2025
Hostess
All That Shabu
06.2023 - 08.2025
No Degree - General Engineer
Texas A&M University
Northwood High School
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