Priscilla Kennedy
Arlington,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
Office Manager
DALLAS INDEPENDENT SCHOOL DISTRICT
DALLAS, TX.
07.2019 - Current
- Updated reports, managed accounts, and generated reports for company database
- Evaluated employee records and productivity and submitted evaluation reports
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Managed office operations while scheduling appointments for department managers
- Coordinated special projects and managed schedules
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Reported to senior management on organizational performance and progress toward goals
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability
- Created, maintained and updated filing systems for paper and electronic documents
- Managed compliance to keep organization operating within legal and regulatory guidelines
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Established team priorities, maintained schedules and monitored performance
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Identified and communicated customer needs to supply chain capacity and quality teams
- Defined clear targets and objectives and communicated to other team members
- Managed senior-level personnel working in marketing and sales capacities
- Developed detailed plans based on broad guidance and direction
Teacher Assistant
DALLAS INDEPENDENT SCHOOL DISTRICT
DALLAS, TX.
08.2016 - 06.2019
- Completed daily reports, meal count sheets, and attendance logs
- Supported student physical, mental, and social development using classroom games and activities
- Supported teacher in preparing individualized learning plans for underperforming students
- Graded assignments and reported individual progress to teacher
- Monitored and reported student progress and development, offering mentoring as needed
- Planned, prepared and presented group assignments to encourage collaboration
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Researched and presented new learning tools and methods for classroom application
- Assisted in lessons, curriculum and homework planning
Paraprofessional
ALDINE INDEPENDENT SCHOOL DISTRICT
HOUSTON, TX.
01.2013 - 01.2016
- Helped teachers prepare lesson plans and demonstrations
- Presented lesson plans and materials to students
- Assisted students in small groups or one on one basis to help them master lesson plans and assignments and to reinforce concepts
- Students improved standardized test scores by 35% my first year
- Instructed a group of 10-children in reading, math and social studies boosting their subject matter scores on average 25%
- Monitored and tracked student performance and recorded data to create progress reports
- Planned and developed teaching aids to help students better understand concepts
- Managed individual and class behaviors
- Helped teachers grade test and assignments
- Communicated with parents to identify and work on each child's needs and goals
- Coordinated communications between the classroom teacher and over 50 families.
Vg_ASSISTANT
ADMINISTRATl, MIDSOUTH HOME SOLUTIONS
Clarksville, TN
10.2009 - 10.2013
- Acted as a team leader in group projects, delegating tasks and providing feedback
- Developed strong communication and organizational skills through working on group projects
- Proved successful working within tight deadlines and a fast-paced environment
- Proven ability to learn quickly and adapt to new situations
- Demonstrated leadership skills in managing projects from concept to completion
- Demonstrated respect, friendliness and willingness to help wherever needed
- Proven ability to develop and implement creative solutions to complex problems
- Organized and detail-oriented with a strong work ethic
- Developed and maintained courteous and effective working relationships
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Skilled at working independently and collaboratively in a team environment
Education
Bachelor of Business Administration - General Business
University of North Texas
08.2020 - 07.2023
Associate of Arts - Business Management
Lamar Institute of Technology
Beaumont, TX 01.2005 - 12.2007
Skills
Administrative support
undefinedCertification
First Aid Certification
Timeline
Bachelor of Business Administration - General Business
University of North Texas
08.2020 - 07.2023
Office Manager
DALLAS INDEPENDENT SCHOOL DISTRICT
07.2019 - Current
Teacher Assistant
DALLAS INDEPENDENT SCHOOL DISTRICT
08.2016 - 06.2019
Paraprofessional
ALDINE INDEPENDENT SCHOOL DISTRICT
01.2013 - 01.2016
Vg_ASSISTANT
ADMINISTRATl, MIDSOUTH HOME SOLUTIONS
10.2009 - 10.2013
Associate of Arts - Business Management
Lamar Institute of Technology
01.2005 - 12.2007
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