Summary
Overview
Work History
Education
Skills
Accomplishments
Plant, floral specialist
Timeline
Generic

Priscilla King

Austin,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


To seek and maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Office Manager

Anderson Pools Of ATX
02.2021 - Current
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

Assistant Manager

Churchillforge Properties (Silver Creek Apts)
07.2017 - 03.2020
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
  • Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
  • Improved communication channels between management, staff, and tenants by implementing new technology tools such as online portals or mobile apps.
  • Organized community events to foster positive relationships between tenants and build a sense of community within the property.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
  • Reduced vacancy rates through targeted marketing efforts like hosting open houses and leveraging social media platforms.
  • Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Kept accurate records of all resident and tenant correspondence.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Processed security deposit refunds.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Attended staff meetings and took extensive notes to share with property manager.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Kept properties in compliance with local, state and federal regulations.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.

Forex Trader

Guardmark Capital Markets
11.2014 - 04.2017
  • Improved trading strategies by conducting thorough market analysis and monitoring trends.
  • Managed risk exposure for optimal returns, implementing disciplined stop-loss orders and position sizing techniques.
  • Collaborated with other traders to share insights, discuss market events, and refine trading approaches.
  • Optimized trading systems by regularly conducting backtesting procedures for strategy validation purposes.

Education

GED -

Macarthur High School
San Antonio, TX

Skills

  • Data Entry
  • Employee Supervision
  • Operations Management
  • Administrative Support
  • Customer Service
  • Office Management
  • Contract Administration
  • Billing
  • Excellent Multi-Tasking Ability
  • Documentation and Control
  • Database Administration
  • Business Administration
  • Financial Reporting
  • Payroll and Budgeting
  • Office Administration
  • Report Preparation
  • Scheduling
  • Organizational Skills
  • Conflict Resolution
  • Employee Training
  • Staff Supervision
  • Document Management
  • Payroll Processing
  • Record Keeping
  • Inventory Management
  • Decision-Making

Accomplishments

  • Advanced from Leasing Agent to Assistant Manager within 2 years for raised our occupancy to 100% two times as a leasing agent. I showed the company I was able to run the office alone several times during management changes.
  • Resolved product issue through consumer testing.

Plant, floral specialist

Plant propagation in my home, which I sometimes sell, along side my florals, at markets here in Austin. 

Timeline

Office Manager

Anderson Pools Of ATX
02.2021 - Current

Assistant Manager

Churchillforge Properties (Silver Creek Apts)
07.2017 - 03.2020

Forex Trader

Guardmark Capital Markets
11.2014 - 04.2017

GED -

Macarthur High School

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