Priscilla Lang
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Senior Sales Lead
Global TekMed
Chula Vista, California
01.2023 - Current
- Build, manage, and develop a sales team comprised of 25 personnel, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures
- Identified process improvement opportunities to enhance operational effectiveness and improve team productivity.
- Developed and implemented training programs for new hires to ensure a smooth onboarding process and improve overall team performance
- Collaborated with marketing and product development teams to tailor sales strategies and promotions to meet the needs of target customers
Medical Assistant
Scripps Health
San Diego, California
08.2021 - 11.2022
- Answered and directed all calls for a busy health clinic.
- Update patient records to include all new information and treatment plans.
- Collected and recorded patient medical histories, vital signs, and other pertinent information accurately and efficiently
- Managed inventory of medical supplies, equipment, and medications to ensure adequate stock levels and proper storage
- Scheduled patient appointments, obtained pre-authorizations, and processed medical billing with attention to detail and compliance with regulations
- Administered injections, medications, and vaccinations as directed by healthcare providers, ensuring patient safety and comfort
- Administer basic health assessments, including temperature checks, blood pressure readings, and symptom questionnaires
- Document screening results accurately and maintain confidential health records in compliance with privacy regulations
Health Screener
San Ysidro Health
Chula Vista, California
03.2021 - 08.2021
- Conducted health screenings to assess patient eligibility for services.
- Collected and documented patient information accurately in electronic health records.
- Communicated screening results effectively to patients and healthcare team members.
- Assisted in training new staff on health screening protocols and procedures.
- Maintained cleanliness and organization of screening areas for patient comfort.
- Collaborated with medical staff to ensure compliance with health regulations.
- Evaluated patient responses and referred concerns to appropriate healthcare providers.
Hostess
Sea 180 Coastal Tavern
Imperial Beach, California
09.2020 - 12.2020
- Warmly greet and seat guests, ensuring a positive first impression of the establishment
- Manage restaurant reservations and provide accurate wait times to guests
- Maintain cleanliness and organization of the hostess station and lobby area
- Communicate effectively with servers and management to enhance overall guest experience
Sales Associate
Party City
Chula Vista, California
08.2018 - 09.2020
- Built and maintained strong relationships with customers to drive sales and achieve monthly revenue targets
- Provided exceptional customer service by actively listening to needs, recommending products, and resolving inquiries or issues
- Collaborated with team members to ensure a seamless shopping experience and meet organizational goals for sales and customer satisfaction
Guest Services
Pier South Resort
Imperial Beach, California
08.2017 - 08.2018
- Provided exceptional customer service to guests by answering inquiries, resolving issues, and ensuring a positive experience
- Managed reservations, check-ins, and check-outs efficiently to ensure a smooth process for guests
- Collaborated with other departments, such as housekeeping and maintenance, to address guest requests and maintain a high level of satisfaction
- Utilized problem-solving skills to handle any complaints or concerns from guests in a professional and timely manner
Education
Certificate - GRC Cyber Security
GRC Mastery Online Course
Online11-2025
in Medical Assistant -
Pima Medical Institute
San Diego12.2020
in General Education -
Mar Vista High
Imperial Beach06.2018
Skills
- Problem-solving and decision-making
- Leadership and project management
- Microsoft Office proficiency
- Effective communication
- Customer service excellence
- Data analysis and entry
- Flexibility and adaptability
- Appointment scheduling and organization
- HIPAA compliance
- Front and back office assistance
- Cybersecurity principles
- Risk analysis and operational risk
- Data interpretation and scenario analysis
- Risk assessment
- Database security
- Web application security
- Ethical hacking techniques
- Malware analysis skills
- SIEM tools expertise
- Cybersecurity frameworks knowledge
- Firewall configuration skills
- Cyber threat analysis techniques
- Identity and access management strategies
- Two-factor authentication implementation
- Identity management practices
- Firewall management expertise
- Risk management strategies
- Penetration testing skills
- Phishing detection techniques
- Vulnerability assessment methods
- Data loss prevention strategies
Personal Information
Title: Senior Sales Lead
Timeline
Senior Sales Lead
Global TekMed
01.2023 - Current
Medical Assistant
Scripps Health
08.2021 - 11.2022
Health Screener
San Ysidro Health
03.2021 - 08.2021
Hostess
Sea 180 Coastal Tavern
09.2020 - 12.2020
Sales Associate
Party City
08.2018 - 09.2020
Guest Services
Pier South Resort
08.2017 - 08.2018
Certificate - GRC Cyber Security
GRC Mastery Online Course
in Medical Assistant -
Pima Medical Institute
in General Education -
Mar Vista High