Gardening, DIY and Home Improvement, I enjoy helping others and by giving back to the community, Music, Watching Movies, Horseback Riding, & I enjoy cooking for friends and family gatherings
Priscilla L. Castaldo
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
LAW FIRM ADMINISTRATOR
Midkiff, Muncie & Ross, P.C.
06.2022 - 10.2025
- Managed the day-to-day operation of the firm, to include operations across 5 locations, optimizing accounting and HR processes for efficiency, utilizing TABS 3: a complete law firm management suite.
- Collaborated with equity partners on financial oversight as well as for strategic planning, enhancing practice management, and team leadership of four in A/P, A/R, Billing, and front office.
- Managed full-cycle law firm bookkeeping including A/R, A/P, billing, general ledger, bank and credit card reconciliations, and month-end financial reporting, and complete payroll processing utilizing Paychex.
- Ensured all accounting operations and reporting complied with GAAP standards and regulatory requirements.
- Performed cash flow analysis and forecasting to support operational planning.
- Coordinated with external CPA during annual audits, ensuring all financial documents were accurate and audit-ready.
- Managed and analyzed timekeeper productivity, i.e., billing aggregate /hours, new cases, reviewed contracted rates to billing rates, and reconciled the monthly summary billing report to various timekeepers’ reporting and ad hoc reporting.
- Implemented a digital submission policy for accounts payable, successfully reducing turnaround times by 10 business days, improving operational efficiency.
- Evaluated and negotiated contracts with insurance brokers to secure cost-effective packages that met the firm's annual budget requirements.
- Fostered a collaborative environment among partners and staff, CPA, IT, Bankers', and Insurance Brokers, with the coordination in driving successful strategic initiatives.
- Led full HR lifecycle initiatives, with emphasis recruitment, onboarding, training, performance evaluations of staff, and retention strategies to attract and retain top talent.
- Maintained and managed onboarding of new hire attorneys’ & contracts, enrollment in Professional Liability Ins., and VAWCC.
- Designed, implemented, and maintained employee benefits plans through market research and negotiations, saving the firm 24% for the current fiscal year while improving service levels. Acted as Subject Matter Expert between the employee and the firm in answering questions and resolving 95% issues.
- Oversaw employee relations, conflict resolution, and performance management processes in the workplace.
- Collaborated with IT TPA on technology management with crucial attention on the database, implementing new software, and ensuring data security.
BENEFITS ADMINISTRATOR
Hunton Andrews Kurth, LLP
02.2017 - 06.2022
- Managed the administration of comprehensive self-funded employee benefits programs, including healthcare and wellness programs, for 1,700 employees both domestically and internationally.
- Oversaw the day-to-day functions of the health and welfare plans, including but not limited to Medical, Dental, Vision, AD&D, Wellness, including pharmacy, 401(k), and voluntary benefits. Ensuring benefits programs adhere to all applicable government regulations and corporate policies. Moreover, collaborated with and directed program vendors, ensuring proper administration and resolving issues. Drafted communications regarding benefits programs, annual reports, notices, and procedures appropriately.
- Ensured that the benefit programs complied with federal regulations, including Medicare, ERISA, HIPAA, and the Affordable Care Act.
- Provided customer service to lawyers and staff on a variety of benefits issues, participated in responding to the Helpline inquiries, and communicated with HR Managers and HR staff to improve understanding of various benefits issues and processes.
- Served as a Subject Matter Expert, resolving 95% of issues and escalating complex matters to the Benefits Manager.
- Conducted analysis, provided recommendations, and assisted with the development and implementation of new benefit programs and initiatives.
- Oversaw the implementation of the annual benefits enrollment process, which included travel to the firm’s U.S. offices.
- Spearheaded the transition of the COBRA vendor with a self-serve option, optimizing service delivery and improving compliance with regulatory standards.
- Evaluated and negotiated annual insurance programs with brokers and pharmacy benefit managers, as well as collaborating with management to optimize costs and enhance the international benefits plan.
- Collaborated effectively with cross-functional teams as well as external vendors to deliver exceptional benefits services to streamline benefits administration, resulting in improved operational workflows and efficiency.
- Implemented an automated self-serving benefits tracking system, significantly reducing processing delays and enhancing accuracy in employee records.
- Enhanced employee benefits communication strategies, leading to noticeable improvements in employee engagement during Open Enrollment by identifying Section 125 changes and wellbeing incentives, i.e., monetary reward for getting the annual flu shot.
COMPTROLLER
Consulting Group, Inc. & ACG Advisory Services, Inc.
02.2010 - 02.2017
- Assumed an active role in various special projects, including writing a policy handbook and step-by-step procedures on effectively operating the accounting & human resource functions.
- Collaborated on annual compensation budgets and annual employee earning statements, as well as consultant contracts.
- Orchestrated multiple business insurances: E&O, D&O, auto, business liability, and workers’ compensation.
- Enhanced financial reporting accuracy by managing $5 million in revenue, utilizing QuickBooks Desktop leading to informed decision-making and improved stakeholder confidence.
- Participated in annual/monthly budgeting and forecasting, and managed the daily financial transactions to the general ledger.
- Identified and implemented process improvements, leading to gains in profitability and operational efficiency.
- Identified process improvements in payroll, achieving a 30% reduction in processing time while ensuring compliance and timely payments.
- Optimized accounting processes, achieving a 10% reduction in outstanding receivables, improving revenue, and increasing cash flow.
- Developed a comprehensive employee benefits statement using flow charts, clarifying compensation and subsidies for improved employee understanding.
- Oversaw financial reporting processes, ensuring compliance with GAAP and regulatory standards.
- Developed and implemented internal controls to enhance financial integrity and mitigate risks.
Education
Master of Business Administration - Accounting
Strayer University-Virginia
Chesterfield, VirginiaBachelor of Science - Human Resource Management
State University of New York at Oswego
Oswego, New YorkSkills
- Project execution management
- Technology oversight
- Budget management
- Problem-solving skills
- Regulatory compliance reporting
- Policy formulation
- Insurance policy management
- Benefits, Retirement & Wellness plan administration
- End-to-end financial processing
- Business strategy development
- Recruitment and hiring
- Human resources administration
- Effective problem resolution
- Detail-oriented approach
- Clear and concise communication
Affiliations
- American Payroll Institute
- Richmond Compensation Association
- Society in Human Resource Management
Interests
Timeline
LAW FIRM ADMINISTRATOR
Midkiff, Muncie & Ross, P.C.
06.2022 - 10.2025
BENEFITS ADMINISTRATOR
Hunton Andrews Kurth, LLP
02.2017 - 06.2022
COMPTROLLER
Consulting Group, Inc. & ACG Advisory Services, Inc.
02.2010 - 02.2017
Bachelor of Science - Human Resource Management
State University of New York at Oswego
Master of Business Administration - Accounting
Strayer University-Virginia