Priscilla Logan
Commerce,GA.
Summary
Dedicated Commercial Route Manager, professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Route Manager-Commercial
Waste Management
Homer , GA
12.2021 - 11.2022
- Leveraged systems, equipment and process redesign to drive continuous improvement.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Visited customers and customer sites to evaluate and resolve safety issues.
- Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Worked with functional groups to resolve employee relations and labor relations issues.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
Sr. Operation Specialist-Maintenance
Waste Management
Carnesville, Georgia
08.2017 - 12.2021
- Maintain vehicle specifications and oversee fleet operations
- Make cost-effective vehicle vendor recommendations
- Evaluate repairs to ensure quality and safety
- Track fleet movements and make efficiency recommendations
- Monitor fuel costs
- Prepare financial and fleet maintenance reports
- Schedule preventative fleet maintenance
- Evaluate fleet inspection reports for accuracy
- Address immediate maintenance needs, document fleet repair history and determined when replacements are necessary
- Document vehicle maintenance dates and details of repairs or upgrades performed
- Prioritized assignments and made adjustments when required
- Manage and maintain parts inventory at multiple locations with a value of $200,000 plus
- Run and analyze month end reports to ensure inventory is maintained within a $1500.00 monthly variance
- Ensure all required information is reported in a timely manner to be in compliance with IFTA (quarterly fuel tax)
- Handle all registrations, titles, IRS form 2290s and insurance communications for 146 tractors, 149 trailers and all company pickups
Operation Specialist
Waste Management
Carnesville, Georgia
01.2016 - 08.2017
CSR
Republic Services
Winder, Georgia
04.2015 - 11.2015
- Handled different city accounts including Gwinnett County, Duluth, and Auburn
- Including working with the Solid Waste Dept
- With various situations with accounts
- Handled 100 plus calls daily from customers
- Worked with dispatch and operations for efficiency in routing customers
- Responsible for resolving all escalated calls from irate customers
- Inside commercial and residential sales
Office Manager
Columbia Waste
Augusta, Georgia
08.2005 - 04.2015
- Demonstrated Proficiencies in telephone, email, fax and front desk reception within high volume environment
- Started, permitted and operated portable toilet business
- Responsible for operations of Columbia Waste, Columbia Waste Portable Toilets, and Elite Condo Rentals
- Performed administrative tasks such as accounts receivable, accounts payable, filing, developing spreadsheets, generating and faxing reports, and photocopied collateral and scanning documents for inter-department use
- Responsible for employment training, disciplinary actions and all DOT physicals
- Preformed weekly Safety meetings
Skills
- Organizational Requirements Monitoring
- Professional Relationships
- Workforce Management
- Compliance Regulations
- Service Provider Communication
- Financial Operation
- Budget Preparation and Management
- Labor Cost Controls
- Emergency Operating Procedures
- Route Optimization
- Hazardous Material Handling
Timeline
Route Manager-Commercial
Waste Management
12.2021 - 11.2022
Sr. Operation Specialist-Maintenance
Waste Management
08.2017 - 12.2021
Operation Specialist
Waste Management
01.2016 - 08.2017
CSR
Republic Services
04.2015 - 11.2015
Office Manager
Columbia Waste
08.2005 - 04.2015
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