Priscilla Martinez
Murrieta,Ca
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Director of Operations
Valerian Technology
12.2021 - Current
- Lead all aspects of operations within a rapidly growing small business technology company, spearheading business development efforts to contribute to substantial revenue growth and market expansion
- Directly oversee marketing initiatives, driving brand awareness & customer acquisition strategies
- Manage bookkeeping activities, ensuring accurate financial records, and supporting fiscal decision-making
- Responsible for personnel management, including recruitment, training, performance evaluation, and team development, maintaining compliance with Federal and State Employment Laws
- Provide executive assistance to the CEO, managing schedules, correspondence, and strategic priorities
- Navigate the dynamic challenges of a rapidly expanding enterprise, optimizing operational efficiency and resource allocation
- Excel in a fast-paced environment, leveraging strong multitasking abilities to deliver impactful results and drive organizational success.
Administrative Coordinator
UnitedHealth Group
01.2020 - 12.2021
- Adeptly managed a wide range of administrative tasks crucial to healthcare service operations
- Proficient in scheduling appointments, coordinating meetings, and maintaining accurate records
- Ensured efficient workflows and effective communication between healthcare professionals
- Supported the delivery of high-quality healthcare services to clients and patients
- Consistently upheld top-tier quality assurance scores by ensuring strict adherence to HIPAA compliance and other regulatory standards, showcasing a steadfast commitment to excellence.
Personal Banker
Chase Bank
01.2010 - 01.2012
- Demonstrated expertise in opening new accounts and implementing cross-selling and up-selling strategies
- Cultivated new business through networking, cold calling, and referrals
- Upheld strict adherence to confidentiality protocols, maintaining confidential banking documents and sensitive client information
- Ensured compliance with banking policies and procedures with a high level of accuracy and integrity in all transactions
- Delivered exceptional customer service, ensuring client satisfaction and loyalty.
In Home Daycare Owner
Sunny Side Daycare
01.2009 - 01.2010
- Entrepreneurially led and managed a licensed childcare business, delivering top-quality services
- Developed & executed a stimulating developmental curriculum for toddlers based on academic research, establishing a safe, welcoming, and nurturing environment for toddlers to thrive.
Education
Business Administration -
San Diego State University
06.2023
Business Management -
Mt. San Jacinto College
06.2020
Skills
- Policies and Procedures
- Compliance in Employment Laws (Federal and State)
- Employment Verification
- E-Verify I-9 Verification
- Payroll Processing
- Benefits Administrator
- Interviewing
- Onboarding
- Recruiting and Selection
- Training
- Offboarding
- Business Reporting
- Budgeting
- Profit and Loss (P&L) Preparation for Tax Prep and Forecasting
- Computer Systems and Technology Tools
- Bookkeeping
- Reconciling
- Record Management
- Technology Applications (Word Processing, Spreadsheets, Statistical Databases)
- Fiscal, Statistical, and Administrative Research
- Report and Presentation Preparation
- Meeting Schedules and Timelines
- Project Management
- Autonomous Work
- Understanding Organizational Operations
- Client Relationship Management
- Confidential Information Handling for Clients with NDAs
- HIPAA Compliance Expertise
Timeline
Director of Operations
Valerian Technology
12.2021 - Current
Administrative Coordinator
UnitedHealth Group
01.2020 - 12.2021
Personal Banker
Chase Bank
01.2010 - 01.2012
In Home Daycare Owner
Sunny Side Daycare
01.2009 - 01.2010
Business Administration -
San Diego State University
Business Management -
Mt. San Jacinto College
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