Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Priscilla Martinez

Corpus Christi,TX

Summary

Experienced Administrative Support Personnel adept at demonstrating a high level of administrative competence. Known for exceptional leadership, work detail, accuracy, and efficiency. Skilled with the ability to meet and exceed customer needs by providing timely, effective, and empathetic support. Possesses excellent communication and decision-making skills with a polished professional demeanor.

Overview

18
18
years of professional experience

Work History

Shared Services Associate /Escrow Assistant

Texas National Title
Corpus Christi, Texas
11.2017 - 10.2024
  • Led the Order Entry Department, overseeing associates while developing and delivering comprehensive training.
  • Accurately entered all pertinent details of new escrow transactions into the company system.
  • Conducted research on properties to determine ownership status prior to closing.
  • Collaborated with team members to ensure all aspects of an escrow are completed accurately.

Escrow Assistant

Stewart Title
Corpus Christi, Texas
01.2012 - 11.2017
  • Assisted customers with the escrow process, including answering questions and providing documentation.
  • Provided customer service through phone calls or emails promptly and professionally.
  • Maintained accurate records of all escrow accounts and transactions.
  • Resolved issues related to escrow accounts by communicating with customers and lenders.
  • Drafted settlement statements for review by both parties prior to closing.
  • Acted as liaison between title companies, lenders and buyers and sellers throughout the escrow process.
  • Notarized documents when necessary during the course of a transaction.

Receptionist /Escrow Assistant

San Jacinto Title
Corpus Christi, TX
01.2007 - 12.2012
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Maintained the reception area and meeting rooms.
  • Managed office supply inventory
  • Provided administrative support to various departments, assisting with document preparation and data entry.

Education

GED -

Del Mar College
Corpus Christi, TX
06-1999

Skills

  • Team leadership
  • Detail and Deadline oriented
  • Data entry proficiency
  • Microsoft Office Suite
  • Scheduling and calendar management
  • Customer service
  • Organizational skills
  • Problem-solving abilities

References

References available upon request.

Timeline

Shared Services Associate /Escrow Assistant

Texas National Title
11.2017 - 10.2024

Escrow Assistant

Stewart Title
01.2012 - 11.2017

Receptionist /Escrow Assistant

San Jacinto Title
01.2007 - 12.2012

GED -

Del Mar College

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Priscilla Martinez