Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Highly motivated with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
General Manager
Creno's Pizza
McConnelsville, OH
07.2022 - 07.2024
Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Tracked monthly sales to generate reports for business development planning.
Ensured compliance with local health department regulations regarding food safety standards.
Shipping and Receiving Clerk
Schwebel
Reynoldsburg, OH
12.2015 - 11.2020
Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Prepared work orders, bills of lading or shipping orders to route materials.
Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
RF scanner and WMS based computer systems
Food and Beverage Manager
Fort Rapids Indoor Waterpark and Resort
Columbus, OH
06.2009 - 11.2015
Monitored employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews.
Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
Conducted weekly meetings with staff members to discuss performance goals and areas needing improvement.
Ensured adherence to local health codes by inspecting kitchens regularly for cleanliness and safety compliance.
Managed payroll records for employees working within the food and beverage department.
Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
Partnered with chefs in developing new recipes while maintaining a cost-effective approach that maximizes profits.
Analyzed sales data from POS systems on a weekly basis in order to track progress against budget targets.
Established relationships with local businesses or organizations in an effort to increase patronage from repeat customers.
Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
Education
Business Management, Human Resources and Computer Technology
Central Ohio Technical College
Newark, OH
06.2015
Skills
Team Leadership
Customer Retention
Schedule Management
Administrative Skills
Training and Development
Contract Negotiations
Expense Control
Vendor Sourcing
P&L Management
Human Resources Management
Data review
Deadline-oriented
Labor Cost Controls
Event Planning
Billing and Invoicing
Payroll
File Management
Microsoft Office proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
Creno's Pizza
07.2022 - 07.2024
Shipping and Receiving Clerk
Schwebel
12.2015 - 11.2020
Food and Beverage Manager
Fort Rapids Indoor Waterpark and Resort
06.2009 - 11.2015
Business Management, Human Resources and Computer Technology