Priscilla Navarro
Long Beach,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Billing Specialist
Belmont Shore Physical Therapy
10.2022 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Provided excellent customer service, developing and maintaining client relationships.
Server
Kalaveras
11.2020 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Phone Operator
Best Buy l
06.2017 - 10.2022
- Assessed customer needs and upsold products and services to maximize sales
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge
- Handled credit and debit card payment processing to complete purchasing experience
- Accepted and completed cash, check and credit card payments.
Receptionist
Wilmington
01.2018 - 04.2019
- Maintained knowledge of current promotions, exchange guidelines, & payment policies
- Built positive and productive customer connections to drive consistent sales
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge
- Assessed customer needs and upsold products and services to maximize sales.
Education
High School Diploma -
CSUDH
Carson05.2024
Skills
- CPR Certified
- Patient
- Organized
- Teamwork
- Multi-tasking
- Compassionate
- Planning
- Time-management
- Word, PowerPoint, Excel proficient
- Medical Billing and Collections
- Process Payments
Timeline
Billing Specialist
Belmont Shore Physical Therapy
10.2022 - Current
Server
Kalaveras
11.2020 - 07.2023
Receptionist
Wilmington
01.2018 - 04.2019
Phone Operator
Best Buy l
06.2017 - 10.2022
High School Diploma -
CSUDH
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