Priscilla Midiri
Philadelphia,PA
Summary
Accomplished Care Coordinator with a proven track record at Only the Best Homecare, adept in schedule management and interpersonal communication. Excelled in reducing scheduling conflicts by over 30%, ensuring high customer satisfaction through effective care plan implementation. Trained and supervised caregivers, enhancing care standards and patient quality of life.
Overview
7
7
years of professional experience
Work History
Home Health Aide
Surrey Senior Services
02.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
Care Giver
Visiting Angels Homecare
04.2024 - 12.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Scheduled daily and weekly care hours for client caseload.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Care Coordinator
Only the Best Homecare
10.2017 - 10.2023
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Completed daily logs for management review.
- Trained and supervised caregivers.
Education
Associate of Applied Science - Public Health
Community College of Philadelphia
Philadelphia, PA12-2026
Associate of Arts - Travel And Tourism Management
Hotel And Tourism Training Institute (HTTI)
Lusaka, Zambia11-2007
Skills
- Care plan management
- Client documentation
- Interpersonal communication
- Schedule management
- Safety procedures
- Care plan implementation
Timeline
Care Giver
Visiting Angels Homecare
04.2024 - 12.2024
Home Health Aide
Surrey Senior Services
02.2024 - Current
Care Coordinator
Only the Best Homecare
10.2017 - 10.2023
Associate of Applied Science - Public Health
Community College of Philadelphia
Associate of Arts - Travel And Tourism Management
Hotel And Tourism Training Institute (HTTI)
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