Dynamic and dedicated professional with a proven track record at Dollar Tree, excelling in service excellence and effective team collaboration. A licensed driver with a clean record, I consistently ensured timely deliveries and maintained high customer satisfaction. Recognized for surpassing production goals, I bring a supportive demeanor and strong attention to detail.
Accept and manage food delivery orders through the Uber Eats app, including reviewing pickup and drop-off locations and any special instructions from customers.
Navigate to restaurants using efficient routes to ensure timely collection of food orders while adhering to traffic laws and safety regulations.
Verify order accuracy with restaurant staff before leaving to ensure all items match the customer’s request, including any special dietary requirements.
Safely transport food items to the customer’s location, using insulated delivery bags when necessary to maintain food quality.
Interact with customers in a professional and courteous manner during delivery, confirming the recipient’s name and order details before handing over the food.
Handle cash or electronic payments upon delivery when required, ensuring accurate transaction processing.
Scanning products, handling cash, credit and debit transactions, issuing receipts to customers, maintaining a clean and organized checkout area, helping restock shelves during downtime, surpassing production goals set aside for me more than half of the time.
Also providing customer service by answering product-related questions or assisting with returns.
Advising customers on the right equipment for specific purposes.
Explaining sporting goods care and caution to ensure customer understanding.
Guiding customers about functionalities and usage of sporting goods, like ammo or fishing poles.
Stocking shelves with appropriate sporting goods.
Executing all other duties as delegated by management.
Responsible for overseeing the delivery, processing, and merchandising of freight shipments in a fast-paced retail environment. Ensured freight team productivity, maintained operational efficiency, and upheld company standards for safety merchandise presentation.
Managed weekly truck schedule and trained freight members to meet performance goals and timelines.
Prioritized and organized backroom stock, ensuring timely placement of inventory to sales floor. Worked with store manager to plan merch flow and seasonal transitions.
Supported customer service efforts and assisted on sales floor during peak hours or staffing shortages.
Held responsible for the sale, marketing, and display of books in the bookstore. I also advised customers on which books may be of interest to them and help them find the books they are looking for for their college courses. I was also responsible for stocking shelves, taking inventory, and assisting customers with online orders.
Greeted customers and answering their questions regarding products and services.
Recommended books to customers according to their interests.
Maintained an organized and tidy sales floor.
Provided customers with information on special offers, new releases, and discounts.
Advanced customers on the selection of books and other reading materials.
Receiving and processing payments, such as cash, debit, and credit cards.
Helped customers locate books using computerized or manual systems.
Managing inventory, including tracking and restocking shelves.
Ensuring that book displays are attractive and inviting.
Helping customers locate books using computerized or manual systems.
Started as a cashier and worked my way up to booth manager. I demonstrated strong customer service, attention to detail, and front-end operations management. I processed customer purchases quickly and accurately using POS systems. I handled cash, credit, EBT, and check transactions with attention to accuracy and loss prevention. I assisted customers with questions, returns, and locating store items. I also maintained cleanliness and organization of check out areas.