Priscilla Perez
Brentwood,United States
Summary
Management Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Passionate about Data Analytics, Data Mining, Data Visualization, Data Cleaning, Preparation and Statistics. As well as Statistical Programming, Research, and Data Collection.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Operation Supervisor
QTC Management
03.2021 - Current
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Compiled training materials for new employees and tracked skill development improving overall quality by 1.2%.
- Analyzed department metrics and performance and reported findings to management.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Analyze, manipulate, or process large datasets using statistical software
- Clean and manipulate raw data using statistical software
- Analyze metrics dashboards to evaluate ROI and relay results to Quality management
- Prepare graphics and other visual representations of information
- Use Tableau and other reporting software to analyze team data.
Operations Supervisor
Fresenius Rx
01.2015 - 03.2021
- Evaluated team member performance and productivity, provided feedback, and implemented corrective actions.
- Motivated and trained employees to maximize team productivity by over 40%.
- Managed internal operational standards and productivity targets.
- Analyzed department metrics and performance and reported findings to management.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Improved office operations by automating client correspondence, record tracking and data communications.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT06.2025
Skills
- Bilingual-Spanish
- Team Training
- Project Planning
- Key Performance Indicators (KPIs)
- Employee Development
- Analytical Skills
- SQL & R Programming
- Tableau
- Email Etiquette
- Microsoft Office Apps
- Docs, Sheets, Forms
- Google Analytics
- Data Entry
- Data Report Creation
Certification
- Certified Scrum Master
- White Belt Six Sigma
Timeline
Quality Operation Supervisor
QTC Management
03.2021 - Current
Operations Supervisor
Fresenius Rx
01.2015 - 03.2021
Bachelor of Science - Business Administration And Management
Western Governors University
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