Priscilla Pineda
Wilmington,CA
Summary
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Michaels Arts and Crafts
Torrance, CA
08.2024 - 02.2025
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Cashier
PetSmart Charities
Torrance, CA
07.2023 - 02.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Cashier
BevMo! Beverages & More
Rolling Hills Estates, CA
10.2021 - 09.2024
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
TSA Agent & Retail Sales Associate
Staples
Torrance, CA
10.2019 - 07.2022
- Operated and maintained biometric equipment, ensuring optimal functionality and accuracy.
- Analyzed fingerprint and facial recognition data for identification and verification processes.
- Maintained strict confidentiality of sensitive applicant information, adhering to industry standards and privacy laws.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
No Degree - Liberal Arts
Los Angeles Harbor College
Wilmington, CAGED - General Studies
Banning Phineas Senior High School
Wilmington, CA06.2008
Skills
- Great problem-solving
- Teamwork and Collaboration
- Reliability and Punctuality
- Flexible schedule
- Product knowledge
- Phone etiquette
- Product recommendations
- Customer engagement
- Sales goals attainment
- Friendly and outgoing
- Positive and professional
Languages
Spanish
Limited Working
Timeline
Retail Sales Associate
Michaels Arts and Crafts
08.2024 - 02.2025
Cashier
PetSmart Charities
07.2023 - 02.2025
Cashier
BevMo! Beverages & More
10.2021 - 09.2024
TSA Agent & Retail Sales Associate
Staples
10.2019 - 07.2022
No Degree - Liberal Arts
Los Angeles Harbor College
GED - General Studies
Banning Phineas Senior High School