PRISCILLA PLASCENCIA
Moreno Valley,CA
Summary
Dedicated healthcare professional with over 17 years of experience in patient support and cultural awareness. Skilled in conflict resolution and time management, consistently delivering calm and effective service under pressure. Committed to enhancing patient experiences through teamwork and efficient communication.
Overview
20
20
years of professional experience
Work History
Parent Teacher Organization Secretary
Avalon Elementary School
Perris
08.2018 - 08.2020
- Facilitated communication between parents and school staff.
- Organized field trips and extracurricular activities to enhance student learning experiences.
- Assisted with the organization and implementation of classroom projects and events.
- Provided clerical support to teachers, such as photocopying and organizing materials.
Family Caregiver
IHSS In Home Support Services
Perris, Ca
01.2017 - 06.2020
- Communicated effectively with healthcare professionals regarding client needs.
- Transported family members to medical appointments and other errands as needed.
- Assisted family member with daily activities, such as bathing, dressing and grooming.
- Organized medications for family members and administered them according to directions.
- Provided emotional support and encouragement to family members who were ill or disabled.
- Encouraged physical activity through walks outside or simple exercises indoors.
Medical Assistant/X-Ray Technologist
Southern California Orthopedic Medical Group
Riverside, CA
04.2003 - 06.2017
- Assisted physicians during patient examinations and procedures.
- Educated patients on treatment plans and medication instructions.
- Coordinated communication between patients and healthcare providers effectively.
- Maintained accurate electronic health records in compliance with regulations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed X-ray imaging to assist orthopedic diagnoses and treatment plans.
Medical Assistant/X-Ray Technologist
U.S. HealthWorks Medical Group
Pomona, California
04.2000 - 04.2003
- Managed scheduling of appointments and follow-up visits for patients.
- Maintained accurate electronic health records in compliance with regulations.
- Supported the team in administrative tasks to enhance office efficiency.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Performed X-ray imaging to assist orthopedic diagnoses and treatment plans.
Education
Bachelor of Arts - Human And Health Services
University of Arizona
Tucson, AZ08-2025
X-Ray Technology
Nova Institute of Health Technology
Pomona, CA06-1999
High School Diploma -
Rancho Verde High School
Moreno Valley, CA06-1997
Skills
- Patient communication
- Health record management
- Verbal communication
- Cultural awareness
- Calm under pressure
- Remote office availability
- Conflict resolution
- Decision-making
- MS office
- Teamwork and collaboration
- Analytical and critical thinking
- Organization and time management
References
References available upon request.
Timeline
Parent Teacher Organization Secretary
Avalon Elementary School
08.2018 - 08.2020
Family Caregiver
IHSS In Home Support Services
01.2017 - 06.2020
Medical Assistant/X-Ray Technologist
Southern California Orthopedic Medical Group
04.2003 - 06.2017
Medical Assistant/X-Ray Technologist
U.S. HealthWorks Medical Group
04.2000 - 04.2003
Bachelor of Arts - Human And Health Services
University of Arizona
X-Ray Technology
Nova Institute of Health Technology
High School Diploma -
Rancho Verde High School