Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Priscilla Quezada

Medford

Summary

Experienced with administrative support and operational assistance, enhancing team productivity and efficiency. Utilizes effective communication and organizational skills to manage tasks and support team goals. Knowledge of time management and problem-solving to handle dynamic work environments efficiently.

Overview

7
7
years of professional experience

Work History

Enrollment Specialist

Southern Oregon Head Start
04.2023 - Current
  • While interviewing family's to determine eligibility for the program I was also able to develop strong relationships and connections with them.
  • Helped with providing these family's with other community resources.
  • Attended recruitment events to try and engage with the community members who needed our services most.
  • Managed accurate recordkeeping of student information and application documents, ensuring compliance with regulations.
  • Developed training materials for new Enrollment Specialists, enhancing departmental performance and consistency in processes.
  • Enhanced team productivity through effective time management and prioritization techniques during peak enrollment periods.
  • Provided ongoing support to enrolled students, fostering strong relationships and high satisfaction levels.
  • Implemented feedback mechanisms, gathering insights to continuously improve enrollment experience.
  • Resolved applicant inquiries promptly, providing detailed information and clarifications when needed.
  • Had a positive attitude and teamwork strategy to accurately and thoroughly work on any Enrollment needs.

Office Assistant

SRL Group
02.2021 - 01.2023
  • - Work diligently at a fast pace
  • - Able to learn quickly
  • - Scan and file documents
  • - Answer multiple phone calls daily
  • - Knowledge and experience in Quickbooks
  • - Make shipping labels
  • - Work on billing/operation services daily
  • - Set up invoices for multiple vendors
  • - Create and send emails daily
  • - Organized and managed sensitive data through excel
  • - Created packing lists for numerous vendors
  • - Tracked and processed expense reports
  • - Make phone calls to vendors/clients

Cashier & Customer Service

Marshalls
11.2018 - 02.2021
  • - Greet & assist 200+ customers/day
  • - Accurate cash/credit handling
  • - Train new employees
  • - Presented new process which provides speedy & efficient customer service
  • - Associate of the Quarter

Education

High School Diploma -

South Medford High School
Medford, Oregon
05.2020

Paralegal

Portland Community College

Skills

  • - Bilingual
  • - 2 years experience interviewing
  • - Very patient and reliable
  • - Pristine communication skills
  • - Experience with Microsoft
  • - Organizational skills
  • - Building connections
  • - A mastery of written communication
  • - Attention to detail
  • - Friendly and positive attitude
  • - Interned with children's lawyer
  • - Completed Intro to Law, Criminal Law and Mock trial classes
  • - Good problem solving skills

Languages

Spanish
Native or Bilingual

Timeline

Enrollment Specialist

Southern Oregon Head Start
04.2023 - Current

Office Assistant

SRL Group
02.2021 - 01.2023

Cashier & Customer Service

Marshalls
11.2018 - 02.2021

High School Diploma -

South Medford High School

Paralegal

Portland Community College

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