Priscilla Resendez
Houston,TX
Summary
As an Analytical Data Associate, I focus on delivering high-quality work with efficiency and attention to detail. I have developed skills in data analysis, statistical software, and database management, and I enjoy working collaboratively to solve problems and adapt to changing environments. I strive to support organizations by helping improve operational standards, team organization, and employee engagement. With a proactive and approachable leadership style, I aim to streamline processes, prioritize tasks effectively, and approach challenges with a thoughtful, analytical mindset. I am grateful for the opportunity to contribute to team success and continuous improvement.
Overview
4
4
years of professional experience
Work History
DAT Associate
PwC
Houston, TX
06.2024 - Current
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Participated in project meetings where decisions regarding the implementation of new software were discussed.
- Prepared comprehensive key reports from in-scope applications, summarizing data analysis findings for management reviews.
- Utilized a variety of internal applications, such as Alteryx, Tableau, Excel, and SAP.
- Collaborated with cross-functional teams to ensure client needs, and the alignment of IT audit findings with business objectives.
- Identified exceptions within in-scope software applications that could potentially have risked the audit.
- Coordinated and facilitated regular internal and client meetings to ensure the timely resolution of identified issues and to enhance our understanding of the applications involved.
- Took full ownership of assignments, proactively following up with team members and clients to ensure timely progress, and resolve any issues.
- Regularly checked in with team members to ensure they were meeting their goals, and offered support with tasks as needed.
- Prepared standard or custom reports summarizing financial data that would impact the audit.
- Prepared comprehensive reports summarizing data analysis findings for management review.
- Gained expertise in professional team-building while consistently meeting client expectations, and maintaining a high standard of professionalism.
DAT Intern
PwC
Houston, TX
06.2023 - 08.2023
- Devised reports and visualizations to present requested data in sleek format.
- Reviewed and prepared key reports and electronic gathering applications.
- Evaluated client needs and focused on delivering accurate receivables.
- Reviewed existing business processes related to gathering, storing, and analyzing data.
- Organized data within visual software that was presentable to the client.
Barista
Starbucks Corporation
Houston, TX
02.2021 - 08.2021
- Managed and handled large amounts of cash and credit card payments daily
- Assured amazing customer service to all customers, employees, and managers while on the cafe floor
- Assisted with daily counts of food and pastries, restocked pastry carts and fridges, and stocked front lobby commodities
- Engaged in customer's satisfaction by offering service and attending to customer needs
- Elevated customer loyalty by using strong communication abilities to resolve customer problems
- Maintained cleanliness and sanitation of work areas and customer dining areas and reassured that these areas followed COVID-19 safety guidelines
- Produced and served brand-specific café beverages per day with speed, quality and consistency
- Handled OLTP systems, payment processing, cash change and issuing of receipts
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Restocked display cases with close attention to arrangements in order to promote specialty food items
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Education
Bachelor of Business Administration - Management Information Systems
C. T. Bauer College of Business, University of Houston
Houston, TX05.2024
Skills
- Microsoft Excel
- Word
- Google Drive
- Google Document
- PowerPoint
- Microsoft Teams
- Outlook
- Photoshop
- Java
- Excel functions
- Data cleaning
- Alteryx
- Tableau software
Hobbies and Interests
- Freelance illustration
- Personal comic and storyboard online artist
- Sticker and design production and selling
Projects
hackMISSO
- Collaborated with a team of three gathering data regarding OSHA's database.
- Created a professional presentation to be reviewed by sponsors.
- Won third place in Data Analytics and Visualization.
- Utilized digital software such as Microsoft Excel and Python.
Honors And Awards
- Dean's List, Spring 2020, Fall 2020
- Third Place Winner of hackMISSO
Activities
Ted Bauer Leadership Certificate Program (TBLCP) Fall 2021
- Work within teams of 3 or more to review managerial qualities and potential.
- Presentations of various subjects conducted by members to large groups.
- Asses weaknesses and strengths that contribute towards successful leadership in various business settings.
Management Information Systems Student Organization (MISSO) Fall 2022 - 2024
- Review and revise member portfolios and resumes.
- Organize events towards fundraising.
- Host coding workshops including Java, Database, and TP. Collaborations with various companies for professional networking and mock interviews.
Languages
Japanese
Limited
Timeline
DAT Associate
PwC
06.2024 - Current
DAT Intern
PwC
06.2023 - 08.2023
Barista
Starbucks Corporation
02.2021 - 08.2021
Bachelor of Business Administration - Management Information Systems
C. T. Bauer College of Business, University of Houston
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