Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Priscilla Rodriguez

Fresno,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Temporary Administrative Assistant

Fresno City College
Fresno, CA
09.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Created detailed expense reports and requests for capital expenditures.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.

Certified Loan Signing Agent

Self Employed Services
Fresno, CA
01.2019 - 10.2021
  • Compiled closing packages for drafting and presentation accuracy.
  • Checked documents and identifying credentials for all parties.
  • Administered oath to document signers to obtain affirmation of truth.
  • Updated journal with names and dates for permanent record.
  • Looked for signs of fraud or coercion and refused notarization.
  • Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
  • Supported timely and accurate administrative task completion.
  • Advised regarding delays and special circumstances.

Licensed Insurance Agent

Farmers Insurance
Clovis, CA
10.2019 - 04.2021
  • Calculated quotes and educated potential clients on insurance options.
  • Obtained underwriting approval by completing application for coverage.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Provided coverage option information to assist clients in protecting assets.
  • Reported policy changes and company conditions affecting customer satisfaction.
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns.

Administrative Assistant

Terranova Ranch Inc
Helm, CA
01.2012 - 04.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Performed research to collect and record industry data.

Education

High School Diploma -

Blackfoot High School
Blackfoot, ID
06.1994

Skills

  • Research and Analytical Skills
  • Professional and Courteous
  • Ease with Computers and Technology
  • Document and File Management
  • Confidentiality and Data Protection
  • Judgment and Decision Making
  • Strong Organizational Skills
  • Task Prioritization
  • Highly Efficient and Productive
  • Event Planning

Certification

  • CNP - Certified Notary Public
  • Certified Loan Signing Agent
  • Licensed Property & Casualty Insurance Agent
  • Licensed Life Insurance Agent

Languages

Spanish
Native or Bilingual

Timeline

Temporary Administrative Assistant

Fresno City College
09.2021 - Current

Licensed Insurance Agent

Farmers Insurance
10.2019 - 04.2021

Certified Loan Signing Agent

Self Employed Services
01.2019 - 10.2021

Administrative Assistant

Terranova Ranch Inc
01.2012 - 04.2018

High School Diploma -

Blackfoot High School

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Priscilla Rodriguez