Priscilla Rosas
Katy,TX
Summary
Dedicated skilled customer service professional with 10 years in maintaining a winning attitude and desire to deliver exceptional customer satisfaction and contributing to the company's ultimate success.
Overview
4
4
years of professional experience
Work History
ASSISTANT DIRECTOR OF CATERING
Niko Nikos
Houston, TX
06.2016 - 01.2020
- Managed all aspects of catered events including coordinating the initial contract with customer, production with kitchen staff, supervised the delivery and set up of all events, supervise onsite service staff events ranging from twenty to three hundred in a group.
SHIFT LEADER
Niko Nikos
Houston, TX
12.2015 - 06.2016
- Promoted to Shift Leader role in a fast-paced environment, monitored and supervised a staff of twenty employees, oversee food preparation, stock supplies and serving.
- Performed cashier duties such as billing patrons for dining, handling cash, credit cards, and tallied and closed out all transactions at the close of business.
- Managed restaurant floor, cleaned tables and counters, reset tables, and greet and service guests.
CASHIER
Niko Nikos
Houston, TX
09.2015 - 12.2015
- Greeted guests courteously as they entered the restaurant, requested and recorded guest orders, and computed bills using cash registers and prepared daily food items using proper safety precautions and sanitary measures.
- Cleaned and organized eating area and kitchen areas, answered phones, and recorded guest orders to go.
Education
GED -
Houston Community College
2005
Skills
- Time management skills
- Sanitation proficiency
- Staff supervision
- Inventory management
- Strategic planning
- POS Systems
Timeline
ASSISTANT DIRECTOR OF CATERING
Niko Nikos
06.2016 - 01.2020
SHIFT LEADER
Niko Nikos
12.2015 - 06.2016
CASHIER
Niko Nikos
09.2015 - 12.2015
GED -
Houston Community College
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