Priscilla Sanchez
Kewaskum,WI
Summary
I am currently seeking an opportunity to combine my exceptional customer service skills with my extensive background in business development, problem-solving, and communication expertise to support and enhance community interactions. Eager to take on new tasks and projects, I am committed to meeting stringent deadlines and surpassing expectations.
Overview
9
9
years of professional experience
Work History
Business Development Manager/Account Manager
Elite Healthcare Resources
06.2022 - Current
- Business Development Manager: Pursuing fresh business prospects through outbound calls to potential healthcare facilities, fostering and maintaining relationships with current clients. Recognizing avenues for sales growth while prioritizing client contentment. Achieving contract closures and quarterly metric targets.
- Account Manager: Engaging with clients to grasp their requirements, fostering relationships grounded in trust and esteem. Efficiently addressing grievances and delivering solutions promptly. Collaborating closely with the recruitment department to fulfill the needs of our current facilities.
Advanced Technical Support Representative
Amazon
06.2017 - 03.2022
- Assisting neighbors on a daily basis with troubleshooting all Ring devices, necessitating strong time management skills, attentive listening with comprehensive note-taking, and effectively calming situations for neighbors who have encountered challenges, thus ensuring resolution for each neighbor's concerns
Customer Service Representative
Innovative Skincare
05.2016 - 05.2017
- Performing data entry tasks utilizing Great Plans and Excel.
- Handling incoming calls with positivity and enthusiasm, inputting customer orders,
- Sending email updates to partners regarding new products, monitoring package shipments, and generating return labels for partners when necessary
Medical Technician
Integrative Health Patient Care
01.2015 - 05.2016
- Welcoming patients warmly and enthusiastically via phone.
- Ensuring the office environment is well-maintained.
- Handling tasks such as scheduling, payroll, incident reports, order forms, and various documents.
- Conducting non-surgical facelifts and tummy tucks.
- Supporting the organization and maintenance of staff documents, ensuring they are current and organized.
Education
Ace Highschool
Gilbert, AZSkills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Excellent time management
- Customer retention strategies
- CRM Software
- Data entry
- Data keeping and organization
- Maintain great customer relationship
Timeline
Business Development Manager/Account Manager
Elite Healthcare Resources
06.2022 - Current
Advanced Technical Support Representative
Amazon
06.2017 - 03.2022
Customer Service Representative
Innovative Skincare
05.2016 - 05.2017
Medical Technician
Integrative Health Patient Care
01.2015 - 05.2016
Ace Highschool