Priscilla Sanchez
Oak Park,IL
Summary
Personable and dedicated Hospitality Professional with extensive experience in various industries. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dance Instructor
All About Dance
Chicago, IL
06.2019 - Current
- Instruct 10+ groups of individual and coupled dancers in different dance styles, including hip-hop, jazz, tap, and more.
- Led four competitive dance groups to consecutive victories as the first-place winner in a major dance competition held in both 2022 and 2023.
- Encourage students to explore individual learning opportunities to expand their knowledge of subject areas.
- Monitor student performance and offered feedback to support goal achievement.
- Interacted effectively by email, phone, and in person with students, parents, and staff members.
Teacher
Growing Seeds Preschool
Chicago, IL
11.2019 - 08.2023
- Implement hands-on, play-based strategies for experiential learning.
- Control classroom environments with clearly outlined rules and positive reinforcement techniques.
- Collaborate with colleagues on developing new classroom projects and monthly themes.
- Create and implement a developmentally appropriate curriculum addressing learning styles.
- Establish indoor and outdoor safe play environments for toddler-age children.
Sales Associate
Massage Envy
Chicago, IL
11.2018 - 12.2019
- Assisted customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, product, and service information.
- Reviewed files, recordings, and other documents to obtain information to respond to requests.
- Trained new team members in cash register operation, stock procedures, and customer services.
Dance Instructor/Front Desk Representative
Turning Pointe Dance Company
Lockport, IL
04.2015 - 01.2018
- Instruct 10+ groups of individual and coupled dancers in different dance styles, including hip-hop, jazz, tap, and more.
- Encourage students to explore individual learning opportunities to expand their knowledge of subject areas.
- Monitor student performance and offered feedback to support goal achievement.
- Interacted effectively by email, phone, and in person with students, parents, and staff members.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Handled payment processing and provided customers with receipts and proper bills and change.
Waitress/Bartender
Standard Market
Naperville, IL
05.2016 - 05.2017
- Maintained high standards of hospitality by skillfully serving food and beverages to patrons.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Solicited guest feedback on menu, addressed issues promptly, and ensured customer satisfaction by providing additional items and refilling beverages.
CNA
Tabor Hills Supportive Living Community
Naperville, IL
11.2015 - 04.2016
- Facilitated activities of daily living, personal hygiene management, feeding, and ambulation.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Answered signal lights, bells, or intercom systems to determine resident needs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
Maitre D'/Hostess
Maggiano’s Little Italy
Naperville, IL
03.2011 - 10.2013
- Cultivated a customer-oriented, welcoming environment at a busy fine-dining restaurant, handled reservations seamlessly, and supervised flawless front-of-house operations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests.
- Escorted guests to the seating area, furnished menus, and highlighted daily specials.
Education
Certified Nursing Assistant - Nursing Assistance
Waubonsee Community College
Aurora, IL05.2015
High School Diploma -
Naperville Central
Naperville, IL05.2013
Some College (No Degree) - Nursing
City Colleges of Chicago-Malcolm X College
Chicago, ILSkills
- Bilingual - English and Spanish
- Customer Support
- Inbound/Outbound Calling
- Sales Support
- Membership Support
- CRM Administration
- BLS Certified
- Certified Nursing Assistant
- Discovery education familiarity
- Learning style assessment
- Safety regulations
- Patient relations
- Performing patient intakes
- Medical terminology knowledge
- Able to lift 50 pounds
- Detail-Oriented
- Excellent written and verbal communication
- Ability to work in any environment
Languages
Certification
- Certified Nursing Assistant
Timeline
Teacher
Growing Seeds Preschool
11.2019 - 08.2023
Dance Instructor
All About Dance
06.2019 - Current
Sales Associate
Massage Envy
11.2018 - 12.2019
Waitress/Bartender
Standard Market
05.2016 - 05.2017
CNA
Tabor Hills Supportive Living Community
11.2015 - 04.2016
Dance Instructor/Front Desk Representative
Turning Pointe Dance Company
04.2015 - 01.2018
Maitre D'/Hostess
Maggiano’s Little Italy
03.2011 - 10.2013
Certified Nursing Assistant - Nursing Assistance
Waubonsee Community College
High School Diploma -
Naperville Central
Some College (No Degree) - Nursing
City Colleges of Chicago-Malcolm X College
- Certified Nursing Assistant
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