Priscilla Sandoval
Thousand Palms,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Desert Regional Medical Center
Certified Nursing Assistant
Palm Springs , CA
2022.08 - Current
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Collaborated with other department leaders on initiatives related to patient safety, risk management, and quality improvement.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Reviewed medical records to ensure compliance with regulations and standards of care.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
Certified Nursing Assistant
Bayshire Rancho Mirage Senior Living
Rancho Mirage , California
2021.09 - 2022.05
- Assisted skilled nursing patients with their daily activities such as bathing, dressing, and eating
- Regularly worked the day shift
- Sanitized equipment, stocked supplies
- Vital signs such as taking blood pressure, temperature, oxygen, and heart rate and chart vitals
- Worked in skilled nursing with up to 45 patients
- Day-to-day duties such as cleaning soiled sheets, bathing and feeding patients
- Made patient rounds every hour to ensure health care, safety, and comfort
- Catheter output at end of shifts and report to charge nurse
- Empty out colostomy bag
- Reposition patient every 2 hours to avoid bedsores and keep blood flowing
- Positioning, transferring, and moving patients
- Assist with specimen samples
- Report to charge the nurse of any changes in the patient
- Treat patients with compassion and empathy
- Knowledge of medical terminology
- Understanding of common disorders
- Proper hygiene
- Record-keeping
- Leadership skills, team player, active listener
- Infection control
- Multitasking.
Covid-19 Tester
Rancho Mirage
2021.02 - 2021.06
- Maintained cleanliness of the testing booth and testing materials to comply with CDC guidelines
- Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis
- Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes
- Reviewed patient data, prepared data reports and signed off on release of information requests
- Cleaned and sterilized lab area, tools and equipment
- Followed laboratory guidelines for handling biological specimens
- Maintained clean and fully operational laboratory equipment.
Hospital Volunteer
Desert Regional Hospital
Palm springs
2020.01 - 2020.04
- Sat with patients in need of companionship and emotional support
- Transported laboratory results, biological specimens and patient records to correct locations
- Collaborated with multi-disciplinary staff to improve overall patient care and response times
- Helped transport patients and assisted with discharges
- Delivered personal items such as newspapers and flowers throughout the hospital
- Communicated with patients with compassion while keeping medical information private.
Education
Health Science Associate Degree -
College Of The Desert
Palm Desert, CA2023-05
High School Diploma -
Rancho Mirage High School
Rancho Mirage, CA2019-06
Skills
- Health and Safety Standards
- Personal companionship
- Patient relations
- Customer Complaint Resolution
- Critical Thinking
- Written and oral communication skills
- Public speaking
- Teamwork
- Customer assistance
- Team building
- Organization
- Bilingual
- Empathy
- Dependability
- Strong work ethic
- Confidence
- HIPAA
Certification
- Southern California Nursing Academy-Palm Desert, 09/2021, Certified Nursing Assistant Certificate
- BLS Certificate, 08/2021, American Heart Association
Languages
Spanish
Full Professional
Timeline
Desert Regional Medical Center
Certified Nursing Assistant
2022.08 - Current
Certified Nursing Assistant
Bayshire Rancho Mirage Senior Living
2021.09 - 2022.05
Covid-19 Tester
Rancho Mirage
2021.02 - 2021.06
Hospital Volunteer
Desert Regional Hospital
2020.01 - 2020.04
Health Science Associate Degree -
College Of The Desert
High School Diploma -
Rancho Mirage High School
- Southern California Nursing Academy-Palm Desert, 09/2021, Certified Nursing Assistant Certificate
- BLS Certificate, 08/2021, American Heart Association
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